Villa Suari I

Location: The hotel is conveniently located near Padang Bai, allowing easy access to the port. Despite its proximity, it remains peaceful and relaxing, offering a quiet environment amidst bustling surroundings.(based on 1 review)

We informed the property in advance that we would be arriving at approx 12:30am and that we would need transport to boat Harbour at 6:30am. They said that was fine and gave me 2 phone numbers to call when we arrive and they will let us into our villa. When we were 5 mins away I started trying to call the numbers to tell them we were coming, no answer. I tried 3 different numbers over and over again and no answer. It was 12:30 in the morning by now and we had just had a long flight and needed to be up early morning. Our driver from the airport went into the property and was calling out for someone to come and there were two men asleep at a table outside in the dark who were supposed to let us in. We finally got into our villa which was clean and basic but we expected that. Bed was firm and only one thin blanket. Next morning we got up and tried ringing reception to check if our car was coming to pick us up and once again no answer and no response. We ended up having to walk to the Harbour with our bags as no car had been arranged for us despite us telling them we needed one and them acknowledging this. We would not stay here again.