Villa Diana Bali

Reviews of Villa Diana Bali

Villa Diana Bali

Jl. Kresna No.6, Legian, Kec. Kuta, Badung Regency, Bali, Bali Province, 80361, IndonesiaSee Hotel Details
Villa Diana Bali
Villa Diana BaliVilla Diana BaliVilla Diana Bali
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Guest Reviews

7.6/10
Good
4 Reviews
Verified reviews
Location7.6
Amenities7.6
Service7.6
Cleanliness7.6
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Negative reviews(1)
Jazreel T
Stay Date Dec 2024
Traveling with friends
2.0/10
Posted on Jan 12, 2025
Booked this place recently because it looked very promising with 16 rooms for my group of 30-32 pax. Would have never booked it if I knew how the actual experience would turn out. •⁠ ⁠the toilets were dirty and sandy, •⁠ ⁠⁠the pool was murky so no one even dared to swim / take a dip •⁠ ⁠⁠No toiletries were provided •⁠ ⁠⁠The beds were unclean. Several of them were on the bed and complained of itch shortly. They also had bumps all over their body. •⁠ ⁠⁠One of the toilets had drainage issue and the shower also could not work My team is supposed to be 30 pax but in the end some of them even decided not to stay at Diana at all and looked for another accommodation elsewhere.
Response from Property: Hi Jazreelt Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet expectations. Cleanliness and maintenance are very important to us, and we are actively addressing the issues you’ve mentioned to ensure they do not happen again. Your feedback is invaluable, and we truly appreciate you bringing these concerns to our attention. If there is anything we can do to make things right, please do not hesitate to reach out. We hope to have the opportunity to provide you with a much better experience in the future. Thank you Regards Villa Diana Bali
Tilly v
Stay Date Jan 2025
Couple
8.0/10
Very good
Posted on Feb 21, 2025
A bit dated, but centrally located, towels for room and pool provided, we had suite 301 with private pool, 2 loungers, room cleaning every day, there is no breakfast, you have to go 3 doors down to the Prince Caffee
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Response from Property: Hi Tilly v Vielen Dank, dass Sie Ihre Erfahrung mit uns teilen! Es freut uns, dass Sie die zentrale Lage sowie die Ausstattung, einschließlich der täglichen Zimmerreinigung und der Handtücher für Zimmer und Pool, geschätzt haben. Die Suite 301 mit eigenem Pool und Liegen klingt nach einer wunderbaren Möglichkeit zur Entspannung. Wir verstehen, dass das fehlende Frühstück vielleicht eine Umstellung war, hoffen aber, dass Sie im Prince Caffee eine angenehme Alternative gefunden haben. Wir würden uns sehr freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen! Danke und herzliche Grüße!