DoubleTree by Hilton Baoding

DoubleTree by Hilton Baoding Reviews

DoubleTree by Hilton Baoding

No.2222 Qiyi East Road, Baoding, ChinaView Hotel Details
DoubleTree by Hilton Baoding
DoubleTree by Hilton BaodingDoubleTree by Hilton BaodingDoubleTree by Hilton Baoding
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DoubleTree by Hilton Baoding Guest Reviews

4.6/5
Great
807 Reviews
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All Reviews(807)
Positive reviews(760)
Reviews with photos/video(158)
Classy environment(83)
Friendly front desk staff(43)
Tasty food(41)
Near shopping area(38)
Convenient for shopping(26)
Would stay again(20)
Perfect for business trips(10)
Delicious buffet(8)
Negative reviews(47)
Ricki Howden
Deluxe Room (2 beds)
Checked in May 2023
Couples
24 Reviews
3.7/5
Posted on May 10, 2023
Nice hotel, However the Room Service Menu which was supposed to have western items did not. On asking the question why was told that the restaurant was Chinese and was unable to produce any simple Western dishes. Hotel employees were all very helpful.
Response from Property: Dear Guest,Warmest greetings fromDoubleTree by Hilton Baoding. Thank you for taking the time to share your detailed and constructive feedback with us.Please allow me to apologize for the unpleasant experience. At the Shangri-La, we hope to always delight our guests with thoughtful service from the heart. Rest assured that we will reinforce and double-up our training for providing excellent service. We truly wish to have an opportunity to regain your trust on your next visit.
MOHAMMAD ALZATIMEH
Deluxe Double Room
Checked in Sep 2022
Business travelers
22 Reviews
5.0/5
Outstanding
Posted on Sep 28, 2022
Thank all for good service, it’s easy very professional and very good , thank for mr Alex and Paul they was vey kind 🙏👍
Response from Property: Dear guest, Greetings from DoubleTree by Hilton Baoding! Thank you for taking the time to review us and your kind comments. We look forward to your next stay with us in the near future.
Guest User
Deluxe Double Room
Checked in Aug 2023
Solo travelers
6 Reviews
4.0/5
Very Good
Posted on Aug 6, 2023
The room has the strong cigarette smell.
Tomlitao
Deluxe Double Room
Checked in Jul 2023
Business travelers
14 Reviews
5.0/5
Outstanding
Posted on Aug 9, 2023
Was a very nice stay thank you
Artur
Deluxe Double Room
Checked in Mar 2022
Solo travelers
7 Reviews
5.0/5
Outstanding
Posted on Mar 13, 2022
Front desk deserved to be mentioned in this review since they were super friendly and took care of my problems easily and always in a good mood (I believe their name are Cris and Carol). On top of that, I’ve received a gift when I checked-in. The hotel is modern, super clean and close to Baoding East station. My room was flawless and breakfast is a must have. Thanks to all the staff.
Response from Property: Dear guest, thank you for your stay and comment. We're glad to know you've enjoyed an unforgettably pleasant trip with us. Looking forward to seeing you soon in the near future.
Emmelien@
Deluxe Room (2 beds)
Checked in Feb 2023
Solo travelers
17 Reviews
4.0/5
Very Good
Posted on Feb 5, 2023
Nice hotel good location and breakfast.
Aang Hidjaja
Deluxe Double Room
Checked in Aug 2023
Solo travelers
33 Reviews
4.2/5
Very Good
Posted on Sep 19, 2023
Good Location
Response from Property: Thank you very much for sharing with us your comments following your recent stay at DoubleTree by Hilton Baoding. It is always a great pleasure to receive comments such as yours, and I am delighted that you found our service and facilities to be of a satisfactory standard overall. We do value your responses as it is through them that we are able to further improve our service standards and facilities. Please feel free to contact us directly for any future reservations or assistance. We are looking forward to welcoming you back to DoubleTree by Hilton Baoding soon.
Anonymous User
Deluxe Room (2 beds)
Checked in May 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on May 26, 2024
The room is clean and hygienic. The shower head is very comfortable and the water temperature is suitable. We also upgraded the room type. I will choose Hilton Hotel next time.
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Response from Property: Dear guest, thank you very much for choosing DoubleTree by Hilton Baoding Zhongbo and taking your precious time to give us a good review. We are very honored to know that the hotel's services and facilities have brought you a satisfactory stay experience. This is also the goal we have always strived and pursued. Thank you again for your appreciation and love. Every employee of the hotel sincerely looks forward to meeting you next time!
Guest User
Deluxe Room (2 beds)
Checked in May 2024
Family
7 Reviews
4.8/5
Amazing
Posted on May 18, 2024
The hotel is clean and tidy. The breakfast is rich in variety and tastes good. The service is enthusiastic, especially the front desk. They are very caring for children. I forgot to take photos of the room. I am very satisfied with the review.
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Response from Property: Dear guest, hello! It is a great honor that you remember the names of our team members and recognize their work. Your recognition is a great support and encouragement to the team! We are glad to know that you are satisfied with the overall service of the hotel during your stay. We hope that we have brought you an unforgettable and pleasant time during your trip! It is our responsibility to provide guests with a safe, comfortable and clean environment; providing high-quality and considerate service to every guest is the goal and commitment of all our team members. We look forward to inviting you to experience more of the hotel's facilities and services during your next visit, so that we can bring you a more perfect experience! Thank you again for taking the time to leave feedback. I wish you a happy work and life.
Anonymous User
Themed Room
Checked in May 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on May 11, 2024
Bring your child, set a parent-child theme, the child is very satisfied, gave souvenirs, prepared fruits for the child, and he also likes cookies. The swimming pool is very happy.
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Response from Property: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Baoding and for taking the time to share your experience so carefully. As a distinguished guest of the hotel, your recognition of our service has always been our goal and motivation! I am glad that you and your family have spent an unforgettable and pleasant time here. From the words between the lines, it seems that you have felt the a**osphere of warmth and happiness. We will spare no effort to continue to work hard to bring guests a more perfect experience! I wish you a smooth work and a happy life!
Guest User
Deluxe Double Room
Checked in May 2024
Family
5 Reviews
4.5/5
Great
Posted on May 4, 2024
The hotel is in a great location, opposite Hebei University and near the Chinese Paleozoological Museum. The service attitude is very good. The three cookies given at check-in were still warm, with plenty of ingredients and a little sweet. After checking in, we had a dinner buffet and a breakfast buffet the next day. The waiter was quite enthusiastic and gave people a very comfortable feeling. There were not many dishes, but the quality was good. The dinner buffet now also has fried foie gras, millet sea cucumber, garlic vermicelli and large clams for each person. The white wine and red wine in the drinks are also very good. There is a children's activity space opposite the restaurant. We caught up with the Frozen and twisting rope handmade activities. The room is relatively spacious, the sliding door and shower in the washroom are slightly inconvenient to operate, and the water temperature is very good. The only drawback is that the parking space is relatively tight and the underground parking lot is relatively crowded.
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Response from Property: Dear guests, hello! Thank you very much for choosing and staying at DoubleTree by Hilton Baoding Zhongbo and sharing your experience! Customers are our priority and providing the best and most diversified services is our commi**ent. Thank you for your recognition and valuable suggestions. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Guest User
Deluxe Suite
Checked in May 2024
Friends
2 Reviews
4.7/5
Amazing
Posted on May 4, 2024
I chose this hotel for the May Day holiday. The waiting time was too long. But what deserves praise is the attitude of Wade in the lobby. He is very friendly in dealing with people and strategies. I especially praise the concierge depar**ent! I will continue to support it just for this reason!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Baoding and leaving your feedback here. I am deeply sorry for the inconvenience. We also appreciate your understanding and support when we encountered unusual situations. Thank you for providing relevant comments and remembering the names of our team members. I have conveyed your opinions to the relevant depar**ents and we will re-evaluate our policies and procedures. I hope you can book this hotel again and give us a chance to apologize. We sincerely look forward to your visit again!
feng_jian
Deluxe Double Room
Checked in May 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on May 2, 2024
The room is clean, the breakfast is rich, and the small swimming pool is small but good. The only drawback is that there is no traffic light at the entrance of the hotel, which makes it inconvenient to drive in and out.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing and staying at DoubleTree by Hilton Baoding Zhongbo and sharing your experience! Customers are our priority and providing the best and most diversified services is our commi**ent. Thank you for your recognition and valuable suggestions. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Guest User
Superior Deluxe Double Room
Checked in May 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on May 2, 2024
Brother Wade at the front desk made us feel the considerate and friendly service from the moment we checked in to the room. The guide was also very comprehensive, which is very consistent with Hilton's service spirit! Thumbs up!!!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay at DoubleTree by Hilton Baoding Zhongbo and leaving your feedback here! We are very happy to have your comfortable and satisfactory stay experience and thank you for your recognition of the hotel. Hilton Group has consistently implemented the great vision of making the world full of sunshine and making guests feel enthusiastic and warm. We always adhere to and promise to provide every guest with the most friendly and reliable service experience at any time. I believe that with your support, all of us will continue to improve the hotel's service concept and quality to ensure that every trip and stay of yours is an unforgettable experience. Sincerely look forward to meeting you next time and wish you a happy life~
Knanjue
Executive Double Room
Checked in Apr 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
Come to Baoding for horse racing, this one is relatively close to the starting point. Newly opened, service and hardware are great. The executive lounge is on the 21st floor. The coffee is delicious, beer and drinks are available, and the view is great. There will be refreshments and snacks in the evening. It is suitable for a city like Baoding where if you miss a meal, you will have nothing to eat. The hotel breakfast is said to be good, because Paoma helps you delay check-out until 3 o'clock. Parking is free. The bedding and toiletries are very good and come in large bottles. All in all, I think it's very good, not as bad as what is said online. Because I was in a hurry, I didn't try the swimming pool and gym.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at DoubleTree by Hilton Baoding Zhongbo and for your positive review of our work. Every member of the Bao Xiaoyi team is passionate about providing excellent service. We have always insisted on serving attentively and working hard to create more surprises to provide you with more high-quality and considerate services. Getting your support and love is the happiest thing for us. We will definitely live up to every heavy expenditure and trust, and continue to work hard to bring more surprises and touches to more friends who come to Bao Xiaoyi! We sincerely look forward to meeting you again, and wish you success in your work and a happy life!