Explore honest ratings and real traveler reviews to help you find the perfect stay
Posted on Dec 24, 2025
Guest User
The staff were very patient. When we checked in and found the heating wasn't working properly, the front desk immediately arranged for staff to help us move our luggage and change rooms. Furthermore, breakfast was available à la carte without extra charge. It's a hotel worth recommending.
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Price per night from:€187
Posted on Sep 19, 2025
Syeda Asma
Extremely well situated with the historical centre in 13 minutes walking distance. The pool was not overcrowded and the service was very good. The walls were rather thin so you could hear the noise from the square outside but the terrace area allowed for a nice experience.
The breakfast is overpriced but there’s plenty of breakfast options available just outside the hotel.
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Price per night from:€185
Posted on Sep 30, 2025|Superior Suite With Double Bed And Single Sofa Bed
Arthur C W TsangRoom is large. Have small bar and have a long arm sofa. Bathroom size is not small. It has a separate bath tub and shower room. Bed is comfortable and air conditioning is good, especially in Spain. It's critical. The location is good. We just walk from the Train Station with 15 minutes. Also it is not far away from the old town where there are many restaurants and shops over there.
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Price per night from:€143
Posted on Feb 25, 2026
Guest User
The hotel staff is very customer-oriented, and Mar, in particular, exceeded all expectations: always smiling, friendly, helpful, and ready to resolve any guest issues. Mar created a very welcoming atmosphere, took great care of the guests, and I felt like she genuinely enjoyed her work. In contrast, the waiter Antonio shouldn't be serving guests; he started our breakfast and morning not with a 'good morning' but with a stern demand for our room number. It was clear he radiated a negative energy that affected other colleagues. After we reported it to the hotel, we saw a change, so he has the potential to be more friendly 😉. The hotel was cleaned daily, no complaints there. The hotel's location is superb – a great base for car trips to many places, and there's a bus stop (line 25) right outside for Alcazaba and Malaga Promenade.
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Price per night from:€82
Posted on Oct 2, 2025
Guest User
Everything at the hotel was great, especially the staff, who were warm and friendly and remembered guests' names, making us feel right at home. The restaurant was also excellent; both the food and service were a plus. It's not far from the old town (except for the churches and castles, of course), but the old town isn't worth exploring (old towns in Spain are all the same). It's better to spend your time at the hotel; the beach is just across the street, and the street has a similar feel to the Promenade des Anglais in Nice, France.
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Price per night from:€379
Posted on Dec 3, 2025
radfactor
This was my second stay at Casa de la Merced. The location is great, the apartments are very comfortable. I would certainly recommend this hotel for anyone visiting Malaga.
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Price per night from:€101
Posted on Jan 11, 2025
꽃이파리
The staff is very friendly and the location is good. I booked a twin room, but they upgraded me to a triple room?? I booked a room without a view, and I understand that there is no view, but the window could not be opened properly. During quarantine during the corona period, the window opens just enough to let in air. Also, there is an opaque sheet on the window, so it feels like I am in a motel, not a hotel. The staff was very friendly, but why,,, again???ㅎㅎ
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Price per night from:€104
Posted on Mar 8, 2026
Guest User
Wifi was bad in the last room down the hall. Had no connection at all, only if I moved into and down the hall. I was able to get relocated to a different room with better connection. The gym was ok, but kind of dirty. Especially the exercise mat has seen better days
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Price per night from:€161
Posted on May 19, 2026
Guest UserFacilities: It's like an unfinished apartment. There's no kettle, no fridge, the TV isn't smart so you can't cast to it, and no free bottled water. You have to drink straight from the tap, and there are no complimentary toiletries.
Cleanliness: Barely acceptable, and I could faintly smell something from the toilet drain.
Location: There's a McDonald's, Carrefour, and Xiaolongkan hotpot nearby. It's a 20-minute direct ride on line A from the airport.
Service: The staff attitude was good. I accidentally spilled water in the lobby, and they came to clean it up immediately.
Overall: It's fine for just one night as a layover, but it's quite expensive and not good value for money.
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Price per night from:€91
Posted on Feb 13, 2025
Guest User
The hotel is nice, far from the city center, but there are buses that take 40 minutes to get there. If you are not in a hurry, you can consider it. Malaga Atlas is only 6 stops away, so it is also convenient for shopping.
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Price per night from:€195