Intercontinental Hotel & Resorts Properties in Beijing

Adison, the front desk agent who helped me check in, was excellent. I took a photo of his name tag intending to write a good review after checking out, but my phone broke at the airport. So, I specifically messaged guest relations again to ask for his name. Zoey and Sharon from the guest services center also deserve a special shout-out; they were great at helping me extend my stay and resolve issues. Out of all the InterContinental hotels I've stayed at, I'd say this one has a high standard of service. From the security guards at the entrance and the concierge to the rooms and restaurants, there's absolutely nothing to complain about. Five-star review!

It was my zodiac year birthday, and Jolin Tsai was having a concert in Beijing, so naturally, I chose to stay at the InterContinental Beichen. The hotel upgraded me to a suite, and the Bird's Nest view was stunning. The toiletries were also very pleasing. The breakfast buffet on the first floor had a great variety, including poached eggs! It's only a 10-minute walk to the Bird's Nest, which is super convenient, and even closer to Beichen Hui. The hotel service was unexpectedly good; I truly felt at home. Whether it was the doorman, front desk, concierge, or restaurant staff, everyone offered smiling and proactive service.