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Black Pearl Luxury Suites Guest Reviews
4.4/5
1 Reviews
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Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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Negative reviews(1)
Guest User
Checked in Jul 2021
Couples
0 Reviews
2.0/5
Posted on Jul 14, 2021
Arrived Belgrade after a super long more than 24hrs travel, was planned to have a good rest in the room since i saw the good reviews. Sleep was interrupted by food delivery man in 3hours, was shocking this hotel is literally letting everyone (who are not the guests) in and knocking the guests doors, very poor policy on safety as well as on privacy. Elevator is so small that only allows one person to going up, we did it twice to carry all luggages upstairs. There’s no public toilet in reception (lobby), the receptionist says they have one but only for staff to use, so if you are waiting for the room or if the toilet in the room is occupied by the other person, this hotel isn’t capable to help with this emergency, which sucks cause the elevator is so slow and takes forever to get you to the ground floor. After all the hotel staff was friendly and smiling a lot, room is smaller than expected but super clean, counting on the poor facilities I say this is a bit overly priced from what I experienced