Intelier Orange

Intelier Orange Reviews

Intelier Orange

Av. Gimeno Tomas, 9, Benicasim, SpainView Hotel Details
Intelier Orange
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1 night

Intelier Orange Guest Reviews

3.7/5
71 Reviews
Verified reviews
Location3.8
Amenities3.6
Service3.6
Cleanliness3.7
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All Reviews(71)
Positive reviews(58)
Reviews with photos/video(3)
Negative reviews(13)
Kathy Xuan
Double Room
Checked in Oct 2022
Business travelers
101 Reviews
3.0/5
Posted on Oct 24, 2022
Service is far away!
kuijk vanAnnemarie
Double Room
Checked in Oct 2022
Couples
1 Reviews
4.0/5
Very Good
Posted on Oct 20, 2022
Fine but dated hotel with beautiful views and beautiful garden, swimming pool. Fine rooms but very noisy including the air conditioning. Breakfast was fine and varied.
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Maria Guzman Jurado
Checked in Aug 2021
Couples
1 Reviews
4.5/5
Great
Posted on Sep 8, 2021
I found the service great and very friendly. The facilities are very good and everything is very beautiful. The food is very good I recommend this hotel
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Anna
Guest Room
Checked in Jun 2021
Couples
1 Reviews
4.2/5
Very Good
Posted on Jun 16, 2021
Great swimming pool. Perfect location
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Guest User
Checked in Mar 2024
Solo travelers
0 Reviews
5.0/5
Outstanding
Posted on Mar 11, 2024
Lovely hotel. Great hotel. Free Wifi. Restaurant. The whole shebang. Lovely added amenities included in my stay such as being greeted with a ham and cheese sarnie hurtling towards my head at 300mph as I exit to my balcony. (I like ham and cheese.) And the obnoxious techno music being blasted until the early hours of the morning by my neighbours. 5 stars.
Response from Property: Thank you for staying with us, we hope you had a nice stay. As per the incidents you mention, please inform the Reception during the stay so we can check the other guests involved and avoid these behaviours. Kind regards,
Guest User
Checked in Mar 2024
Other
0 Reviews
1.0/5
Posted on Mar 1, 2024
I asked for an iron. They gave me a iron with tape covering frayed electrical wiring not working. I returned it but they had no other irons available So no way to iron my clothes for 5 days!! Beware if you go out on to the balcony and close the patio door behind you, you will be locked out of the apartment. There is no way to open it from outside, no sign to warn you. I was locked out in the hot sun waiting for my friend to realise what had happened. No water in room. No phone in the bed room. I explain my phone not working. I asked reception staff to call a taxi for me they refused. I had to go to the hotel next door and they called one for me!! Hotel Intur Orange is terrible, appauling service. No way a four star hotel.
Response from Property: Thank you for staying with us. We are sorry the hotel did not meet your expectations. As you mention, for security reasons doors in the terrace cannot be opened from outside (to avoid someone jumping from other room and entering in yours). We are sorry for the taxi service, in Benicassim can be hard to get one in certain days and hours, and unfortunately is something reported may times to the city administration that we cannot control. Regards,
Navigator56365062681
Checked in Sep 2023
Friends
4.0/5
Very Good
Posted on Sep 27, 2023
WOW! Where do I start? This hotel, this hotel is just something special, amazing views, amazing pool, balcony, nice staff, great location and it looks amazing inside; one concern, food. The food was not pleasant, rather un enjoyable but the experience was easily restored by every other factor. Also a lot of old people which was chill.
Response from Property: Thank you for staying with us, we are glad you had a pleasant stay. Kind regards,
Guest User
Checked in Jul 2023
Family
0 Reviews
5.0/5
Outstanding
Posted on Jul 30, 2023
We had a short break away and loved our stay at hotel Orange. It was a busy, lively and friendly hotel. Clean and nice rooms. Food was great (buffet breakfast) and we tried the buffet lunch which was equally satisfying. We lived the proximity to the clean beach and great evening stroll area filled with restaurants and again life. We walked to the aquarama from there too which although was busy did not disappoint. There was a Consum next door for us to buy lunch and snacks.
Response from Property: Thank you very much for staying with us and share your experience with other users. We are glad you had a nice stay, and will be delighted to receive you again in future visits to the area. Kind regards,
Guest User
Checked in Jul 2023
Friends
0 Reviews
4.0/5
Very Good
Posted on Jul 30, 2023
Booked hotel for FIB weekend..great location .. hotel states 4star..not quite a 3star at best..needs a referb and updating rooms clean and spacious however no tea/coffee making facility housekeeping staff friendly and accommodating... Great outdoor area with pool and entertainment during the day ..overall I would use this hotel again
Response from Property: Thank you for staying with us, we hope you enjoyed the festival. Tea/coffee facilities are not common in Spanish hotels (except for some destinations with permanent visits from British guests). Hope to see you again in future visits to the area. Kind regards,
HANNAH
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 18, 2023
Stayed here for Benicassim festival and I would really recommend this hotel. Was very clean, staff were always cleaning the rooms. The breakfast in the morning had a huge amount of choice for everyone. The air-con in the room was not very powerful, but was ok and we went by the pool during the day when it was very warm. We did have an issue with the lock on the door and this was fixed instantly when we asked. Staff were really helpful apart from one staff member who was rude when I asked if he could translate a couple of words when I was trying to book a taxi through a Spanish app, as none of the phone numbers worked.
Guest User
Checked in Jul 2023
Couples
0 Reviews
3.0/5
Posted on Jul 18, 2023
The hotel has lovely staff and a great pool/pools. The rooms are pretty outdated and in need of a refresh and the walls need better soundproofing as we could hear e-v-e-r-y-t-h-i-n-g from the other rooms and hallway. The breakfast had a good variety but the English style breakfast was pretty cheap, and tasted oddly sweet. The shower was leaky and the fridge in the room was not working and there was only one small bin provided in the bathroom. There was a hairdryer which was great but not kettle or anything in the bedroom. The ‘spa’ was very basic but was fine for the price. Very close to the beach and not bad transportation links. Wifi also was not working at all. I would say they do over charge for what they provide.
Response from Property: Thank you for staying with us and we are sorry if some of the services did not meet your expectations. Kind regards,
Guest User
Checked in Jul 2023
Couples
0 Reviews
2.0/5
Posted on Jul 16, 2023
Hotel was full of children on school trips .We only saw 3 other couples. Dining hall was really noisy,we were offered to sit outside to get away from them which was nice of the staff. Food was only just warm and of poor quality.You couldnt use the swimming pools as all the kids were in there.
Response from Property: Thank you for staying with us and we are sorry for not meeting your expectations. In June the hotel may be busier at certain periods for the attendance of sport and school groups. Kind regards,
Guest User
Checked in May 2023
Other
0 Reviews
3.0/5
Posted on May 10, 2023
Bit disappointed probably 800 plus people can stay here and they have 30 sunbeds and no towels for the pool and an extortionate 11 euros a night to park a car no waiter service in the bar not a vast selection at meals
Response from Property: We greatly appreciate your comments to improve our services. We are deeply sorry that we were unable to meet your expectations. We wish you a better stay in future visits to Benicàssim. Kind regards
Paul
Checked in May 2023
Other
3.0/5
Posted on May 5, 2023
As the title suggests you can bring your pet (and pay for the privilege) as long as it only stays in the room. You cannot take your pet to any outdoor space within the complex so cannot have a drink or dine outside with your pet. Disappointing. Another issue is the lifts. We waited 30 minutes after check in to get a lift to the room. Only 2 of the 3 lifts were in operation. When a lift did arrive, twice, it was occupied by staff who refused to allow guests to enter. Unbelievable.
marcus
Checked in May 2023
Other
3.0/5
Posted on May 3, 2023
Very helpful staff, most can speak some english. Clean hotel and wheelchair friendly. But is a distance from town