RH Princesa Hotel & Spa Reviews

The room is well-equipped and of moderate size. The breakfast is good and the front desk service is very good. It is a little far from the beach, but very close to the park and the old town. Overall, it feels pretty good!

Arrival Checkin was very efficient and staff very courteous. Issued with a room card which has to be produced for all services. Location 5* Easy distance to the sea front and shopping area of old/new town. The hotel is located on a side street, customer whom are coached in will be dropped off around 150 metres away, and again for the pickup (the pickup was 10 minutes ahead of schedule time - so ensure you arrive 15 minute ahead) Could be a problem if raining, there is no shelter when awaiting the coach. If you hire a car, parking can be expensive, around €12-€15 per day. On street parking is available, but is difficult to find a free space. The hotel is 5 minutes (top of the street) from a large supermarket (closed Sundays). Rooms 5* The room we were allocated was on the 14th floor, pool facing (sun in the morning till early afternoon). Well appointed room with no maintenance issues and clean. Towels were regularly changed. Fridge with water/soft drinks (local charge though for these), tea/coffee making facilities with a replenishment of supplies (unlike Med Playa hotels). The rooms were surprisingly quite from the balcony due to being double glazed. On the balcony a pop up washing line, 2 chair and a table. Good viewing as the balcony is glass panelled. The beds were 2 doubles and were very comfortable. Safe with key lock (€10 deposit). 42" Android TV (with some UK channels), hair dryer, toiletry supplies (shampoo, conditioner, toothbrushes, soap). The bathroom had shower, toilet, shower had a removable hand wand and a fixed overhead large rainfall shower which maintained a powerful and consistent warm jet. The shower entry may cause some larger people issues as the clearance is around 15” wide. The room cleaners were very thorough and were tipped. Floor lifts 5* There are 6 lifts, 4 express lifts in the foyer and 2 smaller adjacent to the main staircase. All were functioning during our stay. We didn't generally have any undue wait issues, as we (as with other hotels) always avoid on the hour, quarter or on the half hour, as larger parties use these times to rendezvous in the restaurants etc. Food 5* Any one whom enjoys a proper English/Scottish breakfasts, you will not be disappointed, lean bacon prepared from the griddle, good sausages and sunny side up eggs, black pudding also available. I'm a regular porridge person, this was also catered for. Proper mug sized cups available for tea/coffee. At the time we were at the hotel, I would say 60% of guest were Spanish nationals, but there were always a choice, seafood, meat, rice or chicken dishes with a carving dishes at the griddle. Fair choice of salads and sweet dishes. There was no evidence of any flying insects in the dining room. There is a microwave oven either for baby food or reheating dishes to piping hot. There is great confidence in food hygiene as it can be seen every day, the majority of the hotel staff ate from the same guest offerings at lunchtime, as did the manager. We enj

Fantastic week. Second time we have stayed at this hotel. Quick check in, room lovely and clean and cleaned everyday. Food plenty of choice and all amazing quality. Snacks and drinks always available. Outdoor play area a big hit with our 2 boys. Staff always friendly and helpful and hardworking. We will be back again.

Having booked a family as all inclusive we soon discovered after arrival that other guests were wearing different coloured wrist bands, gold band apparantly is more all inclusive than the silver all inclusive which we all were given,an option that was never put to us on booking or on arrival at hotel, the bands were pretty irratating and also had sharp edges which caught the skin on more than one occasion.On ordering food and drinks you had to present your room key card, what is the point of the bands then.Hotel was pretty clean and well maintained, friendly staff in all positions.The food on offer was of a good quality but didn't change much with some items not labelled as to what they were.We were in a big party and finding a table to allow us all to dine together became a bit of a squeeze as larger tables seemed to have a lot less space between them.The hotel lifts have a mind of their own which quickly becomes annoying, they can go from ground to floor ten without stopping and vice versa but ghe minute you are in them they seem to stop at every floor.Rooms are adequate with all you need although i found the wardrobes a tad too small.€10 deposit gets you a safe key.Using the coffee in hotel room does not guarantee a restock as i found which was disappointing. Entertainment for kids was real good and staff were very friendly and would seek you out if there was any issues which was reassuring.The outdoor pool for the size of hotel was small and on good hot sunny days not much room to do anything.There is an indoor pool which i was told will charge you if you go over your time limit, i cannot verify this but be aware.The bar at night mostly copes but our last night had rain so most guests stayed indoors and queues formed which were taking forever to clear. Location wise it was our first time at this side of Benidorm, closer to the old town, it was a nice change but there is a fair amount of walking involved to get to the beach and the new town which included hilly streets. 3 stars would be a fair rating for this hotel.

Family of 4 adults a 4 Yr old. Fantastic hotel and staff, the cleanliness all around hotel and pool areas are great, food choice is very good. Bar prices for drinks are NOT expensive. All in all a very good clean hotel. Close to all amenities, closer to old town Benidorm

We stayed at RH Princesa at the beginning of June for 8 nights. We are a family of 4, children aged 5 & 2. I will start with the bad (there are few). The room is a little cramped. You need to walk about 200 meters from drop off to get to the hotel unless you have private transfers due to the street size. That’s it! Everything else we could not have faulted. The staff are all amazing and really make you feel welcome. Right up from the reception staff, to servers and cleaners, everyone is very friendly and helpful. I especially felt the children’s entertainment staff were excellent with the children. The hotel is exceptionally clean and tidy. The food is lovely and varied. It will get samey if you eat the same stuff so recommend you try mixing it up each meal. The food truck is also very nice, though you do pay extra for some premiums eg nuggets and onion rings, though it’s not much. We were all inclusive gold (we upgraded from half board when we arrived) and the selection was great including bottled corona and premium spirits. Again as above, there are some additional drinks you can request that you pay extra for eg kopparberg, Jameson but most of the selection is included. Entertainment is great for a family hotel. Mini disco every night for the children and kids club opens after at 9pm until 11.30. Kids are still free to watch the entertainment and dance or run around depending on what’s on. It wasn’t overly busy at this time of year so we always were able to get a bed. It did however start to get much busier as we were leaving which I would expect as you approach July. Proximity to the beach and old town is great with loads of shops and additional restaurants near by. Multiple pool areas so plenty to do for the children. The splash area is great for younger children too. Can be a little cold but is fine when you’re in! Towels - you can rent hotel towels for 5 euro and change them as you please as much as you want then get your money back on return. Dont waste luggage space bringing your own! Overall we had a great stay and will definitely be back especially while the kids are still young. Maybe not as much to do for older children but that depends on them really. Thanks for a great stay!

The largest and busiest of the 3 RH hotels which are close together. Stopped on the 14th floor and the lifts are a game of patience. They are very slow and often seem to be stuck on different floors. The staff everywhere are friendly and helpful. Stayed half board and the food was good and varied. Sometimes a little slow moving used plates from the table and we often had to do this ourselves. The hotel is very clean, in a good location and certainly worth staying at.

RH Princesa is a great hotel. Not sure it’s 4* but definitely close. We arrived late at night and lunch bags had been prepared for us (although no vegetarian / allergy options available). We were on the 11th floor which was a bit scary on the balcony for us at first as so high up, but we got used to it. Terrible view of other buildings (don’t think the pool view is much better) but hardly spent any time on the balcony so wasn’t concerned. The pools are great, child friendly, open late and always a lifeguard around. My only gripe was the main pool is a bit small and it was very, very cold! In late May/early June it was relatively easy to get loungers, but I can imagine this gets worse when it’s busier. The pool doesn’t open until 10am but it gives you time to get breakfast and have a lie in. The location is good, both the old and new town are accessible by foot but probably not the best place for those with physical disabilities as it’s up a hill and the coach can’t get to the hotel - be aware you have to walk to another hotel to get picked up/ walk from another hotel when dropped off, which is a bit annoying with luggage. The food is good - but pretty much the same every day, so even though we were full board we ate out quite a bit. The breakfast is the best of the three meals. Not much choice of hot meal for vegetarians but plenty of salad and desserts to keep you full! Drinks prices very reasonable and I recommend the cocktails. The hotel was spotless. Your towels are changed and room cleaned EVERY day, which I found really impressive. Staff at the hotel are really nice, polite and helpful and speak English well. I would really recommend this hotel for families, we really enjoyed it and we would definitely return, which is not something I say very often.

We’ve just come back from a lovely stay at this hotel. The staff were all super friendly and helpful, both pools were kept really clean and clearly well looked after and the kids splash pool was a huge hit with our 2 year old. He also really enjoyed the outdoor fun area which had a little basketball/football court, mini golf, trampolines, a bouncy castle, soft play and go karts. Although we only actually saw the soft play open twice the whole week we were there. The rooms were spacious and modern with lovely big balconies and a really nice bathroom as well. The cleaners came round everyday and we’re always really helpful. The food was lovely and always plenty of it, although it did become a bit repetitive but that’s to be expected going a week all inclusive and there are more than plenty of bars and restaurants close by so we ate out a few evenings. Finally the location was absolutely perfect for us, close enough to the new town/beach, we even found an arcade and fair ground yet also only a 10 minute walk to the quieter old town where there are plenty of cafes, shops and a lovely play park for kids. Overall this is a lovely hotel and we were so pleased with our stay we’ve booked to come again next year. Looking forward to coming back.

We are currently staying here for the 4th time. A few things have changed since we stayed last year, there’s a new snack bar food truck which does burgers, hotdogs, toasted sandwiches etc which you order direct from and are given a buzzer to tell you when the food is ready- it’s a huge improvement on the old system where you had to order at the bar, get a receipt then take it out to the chef at the grill. Also, smoking is allowed now anywhere on the terrace whereas previously people could only smoke at the tables outside the main entrance. It’s not very nice as a non smoker when you’re eating to have someone sat next to you smoking. The hotel need to allocate a few tables well away from the food truck area for smokers and enforce the rules. The pedal carts out at the back used to be open from 6pm until 11pm at night , now they only open from 5pm until 7pm. We had a lovely room on the 6th floor overlooking the pool, the room was very clean as is the rest of the hotel. Breakfast was good as was lunch but evening meal could be a bit hit and miss . Generally all the staff are lovely and work really hard especially the cleaners and the bar staff. Entertainment wasn’t the best but we don’t go for the entertainment. People start queuing for the pool area to open at 9:15, then when it opens at 10am, run down to claim their sunbeds and then disappear again for a few hours 🤷‍♀️ We are back again in August so hopefully we enjoy it as much as we have in the past.

Amazing hotel, very friendly staff, every single person we spoke to from checking in to sadly leaving were welcoming and helpful could not fault it at all, food was lovely and rooms were very clean, maids came everyday. Very clean pool area fab games room and spa! Entertainment every night with great atmosphere all around....we will definitely return!

Having stayed here numerous times before i find it hard to be negative as i loved my stays and although i didnt hate this one it was certainly not as good as previous. The entertainment both day and night has dramatically went down hill, last time there was pool games, plenty to keep kids and adults going, not this time, same at night, best act we saw in our time here this holiday was a singer doing meatloaf in n karaoke who was just a guest. very poor and a let down on my numerous previous visit. Cannot fault the cleanliness of the hotel, the barstaff never stop, 3 times though we had to complain to get our toilet fixed, waiters in restaurant were usual busy selfs, food was decent, but definitely not same as my previous visits which was a shame.

Just had a week at this hotel all in all a very good hotel all the staff are great, especially the bar staff,and nothing is too much trouble amenities are good decent pool plenty of sunbeds the only thing that lets it down are the acts they have on at night only one half decent act all week surely in a place like Benidorm there are some better acts to be had!

Stayed here as a family of 5 in May and we really enjoyed this hotel. Firstly I’d say this hotel caters for two types, young family’s and old couples, as that’s what everyone seemed to be. The hotel itself was so clean, even early in the morning there would be 4/5 people out washing down and cleaning around the pool, dishes when dining were cleared promptly too and the rooms were cleaned everyday. The staff were really friendly and nice, always helped with a smile and the waiters and waitresses in the dining room were great too. Pool area is really spacious, lots of sun beds and it doesn’t open till 10 so everyone has a decent chance of getting a sun bed they want. My only 2 criticisms are that the pools were far too cold, even if you were boiling they were too cold to be even refreshing, couldn’t stay in longer than 5 minutes before you had to get out and warm up again! Also I feel there should be a fence/gate between the splash pad and the pool with the slides, as it’s quite a deep pool and you feel like you constantly have to keep an eye on children as they toddle in the direction of the “big pool” Bar prices are great, pints of san Miguel €3.85, wine around €2.50 and a large Sangria €5. The food was nice, even if you’re a fussy eater you’ll defiantly find something, although became repetitive towards the end. Breakfast understandably the same every day, pastries, fruits, cereals, cheese and ham then the hot section with sausage, bacon, chips/hashbrowns, beans mushroom, tomato, waffles, pancakes churros, and fried& scrambled eggs plus a omelette station. You could do lunch or evening meal if half board, the day we did lunch it seemed similar to evening meal, deserts salads and cold meats, soups then mains, usually chips and fish fingers or chicken strips, meats cooked on the grill and then rice pasta and pizza. Sunday there was roast beef and Yorkshire puddings, Monday was a Mexican night, some nights there was paella too. There’s a kids club we didn’t use but also a big kids area. From 5 till 7 the soft play was open (they’re strict on height and age) which had some soft toys and ball pool for young toddlers one side and a bigger section for bigger kids the other side), a bouncy castle blown up and pedal go karts track blown up. Out of these hours there’s a basketball and football court always open. There is an arcade that has 2 pool tables and table tennis to use aswell. The lifts could be a pain but in a hotel that big there’s not much that could be done. Old town was a short 5 minute walk away, defiantly a small incline up to the hotel from the bottom of the road, not Everest like some people are making out, there a couple of shops 30 seconds away for crisps and water and drinks. New town was a good 15/20 minute walk, we got a taxi to Mateos bar the other end of new town and that was €6.65 so well worth getting. All in all I’d definitely recommend coming here if a young family or old couple, anything in between I’d stay clos