New Star Zamalek Hotel Reviews

I had a sitting room, bedroom and bathroom. Everything including floors, beds and bed linen, the bathroom, toilet and shower, was super clean. The shower has good water pressure. The bed was very firm.. Everything worked. The location is really good. You don't feel like you're staying in a modern 5 star hotel, but for the money this is a very good hotel.

A very bed room. The quilt was dirty and the hotel should not be characterized as a 3-star hotel.

The sanitation is really not good, it's just so-so. The mattress is different in each room, and the soft one makes my back and waist ache. I feel very tired after a night's sleep. The most important thing is to look at the pictures. The hair on the pillow and in the quilt broke my psychological defense. The bathroom is also not hygienic. I asked for an extra quilt but only got the quilt core. The pilling is serious, especially with many black pills. It's very depressing. Facilities: old. Sanitation: poor.

The room is good, but the hotel's surroundings are poor, mainly due to the narrow streets

The hotel is located in a good, safe area. Nice, cozy, clean room. I recommend.

The location is nice, right in the center of Zamalek, we would have liked to know that there was work going on right in the street but there wasn't too much noise. The staff is friendly. Small problem: they do not accept visitors in the rooms, so, the room being in the name of my parents, we had to constantly wait for them in the ball and could not go up to have dinner with them in the room for example. Apart from that, the hotel is nice and the decor too, but I won't go back there

Room was very nice and clean. The location was ideal.

The New Star exceeded my expectations. For a 3 Star hotel, reasonably priced, the room was spacious, clean, well-equipped, the breakfast varied and ample, the staff friendly and helpful. The New Star is near Safaa Hegazy Metro station, only 2 or 3 stops from Cairo Centre. It is in a side street of a bright old part of the city, with good food shops and interesting art galleries. The only noise at night was from the aircon units. I always travel with ear plugs so this was no problem. I slept well in the wide firmish bed. If you want to feel comfortable in Cairo, and not in an outpost of global corporate hospitality, you will enjoy the New Star as I did.

New Star Hotel is situated on the island Zamalek on the Nile in the centre of Cairo. This is the most exclusive part of the city with many embassies and international schools for the children of diplomats who live and work here. The hotel is located in a quiet side street away from the hustle and bustle of the main thoroughfare that runs through Zamalek but you can reach the main street with its many shops and restaurants in a few minutes walk. The museum and Tahir Square are not too far across the bridge over the river. New Star is one of the cheaper hotels in this rather expensive area but it offers good value for money. The staff are very helpful and the chambermaid Nadeh will keep your room spotless and clean.

After experiencing some problems on our first day arriving in Egypt, we managed to find this hidden Gem in Zamelek. We were welcomed with happy faces from the staff especially the doorman who was super friendly and helpful. The rooms were clean and matched the photos provided by the hotel. I would recommend this as it is good value for money and right by 26th July street where you can shop and eat till your heart is content.

Reconsider before you stay here. It is down a dirty side street that is poorly lit, directly opposite a school. You will be woken up early by the school. On the positive side, it is located near the bridge on Zamalek. The family suite is spacious. However, the positives end there. The room should have been renovated 20 years ago. There was exposed wire in one room that I couldn’t tell if it was capped or not. The sheets were not very clean. Plenty of hair on the sheets that didn’t belong to us. There were some bugs in the room too. The elevator, that was an experience. The entrance and exit door to the elevator were exposed to the building. It’s hard to describe, but the only doors on the elevator belong to the building, not the elevator, so when you’re inside it, the elevator car itself actually has no doors. This leaves a gap of about 5 inches where things fall through. As the saying goes, you get what you pay for.

The location was great, but there isn't much else to recommend. The rooms weren't dirty and breakfast was great, but despite requesting a single larger bed upon making the reservation, we were given two twin size beds. One of the beds was broken to the point of being basically unusable. At one point, they cleaned our room and they put wet sheets on our bed. It took a lot of work to get dry sheets from the front desk, as they seemed completely uninterested in helping us, and then we had to remake our now wet bed. Not only that, I think someone smoked in our room while cleaning it. The lobby constantly smelled strongly of cheap perfume covering up cigarette smoke. And you won't be able to sleep in as there is a school that meets outside and children chanting and a drum beating to march them to school. The value is good for location and breakfast, but I wouldn't stay here again.