Bergamo Inn 43

Lovely room, comfy beds, great view, spotless

Disappointed upon arrival that the bathroom had been neglected. No shower get or hand soap. Also the toilet roll was empty. I did want to shower as it was 10pm when we arrived. The next morning I spoke to the cleaner to rectify this. Other than that lovely room & great location

Clean and good location, Hotel has no reception or staff on-site. Check-in was awkward and unclear. Code given for the Hotel front door did not work, which was inconvenient.

Check in poor. Couldn't drop off a case early. Had to fill complicated online form at the last minute to get room number and access code. Non attended reception. When got the code it didn't work. Took 35 minutes to check in. Room good though, modern and well located

I booked 2 rooms. We travelled with a small business group so we had 1 single room and 1 double room. First of all - for 1 room I haven't received the code to enter the room - I had to call and ask. What is worst - I enered the room at 23;30 and my room WAS NOT CLEANED AFTER THE PREVIOUS GUEST. no reception, no phone numbers answered. Certainly I had to leave the Bergamo INN43 and look for another hotel around at night. I wrote the message to the office and certainly no ANSWER. When I called - the unpleasant lady was surprised... but NO WORD - SORRY, APPOLOGIZE ETC. After few hours I got a standard reply that they will give back the money for the room I COULDN'T use. What a recompensation - for my time and trouble???? Of course they blocked the possibility of placing the opinion. EMBARRASSMENT. I will never go there!!!!!!!

The location and the room were perfect. Its located in the middle of a square, many cafes around. Its in the heart of the lovely area of the city. The view from the room was great. The room is very spacious with high ceilings and it was very clean. I would definitely stay there again .. The only suggestion is, their check in system might not work properly, during online check in, the system said no need to enter details of other people if you are family, and then just couple of hours before arriving the location I got a call that i need to put in passport details of other people as well. Its self check in hotel with a code on the doors, so be careful to check your emails carefully.

There is no reception, you use a code to access the building and your room.

Location, quietness and comfort were fabulous. Coffee shop next door with seating area outside served lovely pastries and coffee. I will definitely return and will use it as a base for travelling further.