Numa I Nook Rooms & Apartments Reviews

The hotel is close to city center and have lots of food and stores nearby. The room is very fancy and clean, love it and recommended to my friends.

Nice room. AC really doesn’t cool the room. They provide a fan. Good city center location. Walkable to stuff. Room cleaning service is not reliable. They say 11-3. Room was cleaned at 250pm because I made a stink. Unacceptable. This is a non concierge staff hotel. Rather have staff on site.

Amazing location, perfect amenities in the room, super clean, and very well designed. Would definitely choose numa again !

Horrible apartment! Dirty , no respectful personal . We found a dirty socks, from another guest , under of our bed , very noisy. When we wrote them and said about all problems they even didn’t say sorry .

Lovely stay at this clean, modern apartment. Safe area with lots of bars and restaurants. Close to museum island and other tourist attractions. Great tram and underground links. Highly recommended :)

Overall an amazing trip especially since my flight was a bit early and they let me self check in very quickly and efficiently. Highly recommend

I came to this place because it was booked by a travel agent. I had to sit outside the building for 2 hours and stay on the phone with them because they didn't send me a link to pay, so I had no code to enter the building. It is simply ridiculous that I had to spend 2 hours asking for a code and sitting outside waiting. I even asked to cancel my reservation cause I wanted to go to another hotel, and they said I had to pay the room ( to which they didn't let me in!!!) Anyway. Now it seems impossible to get an invoice via their website. Highly not reccomend this place. There is no support or help whatsoever. Very very unpleasant experience, except for Dea, an employee from their call center, who spent 2 hours on the phone with me trying to find a solution to get me in the room....

It’s a great location! Walking distance to transportation, shops, restaurants, to museums and Prenzlauerberg. Check in was easy, room cozy, we took one with balcony and ate breakfast there every morning. Will come back it was so great.

Great location, very easy check in process. All questions and requests were handled via whatsapp with immediate responses.

Great location and helpful service. Clean and modern amenities. Would definitely stay at Numa again.

amazing place- prime location, clean and spacious rooms plus kitchenette- great when you travel with children:! also complimentary coffee etc, and although there’s no reception, every question i had was answered within minutes via what’s app- fantastic customer service!

Beautiful flat- with double terrace- really a pleasure, but the modern coms (appliances...) assumed a lot of pre-knowledge- a site with instructions for the appliances and FAQs--(should we sort garbage?) would have been helpful. The management answered mails really promptly, but it would have been better not to have to ask. Door situation felt rather insecure- people could easily enter after us. Most important is that something needs to be done about the left luggage situation. It was really a pain trying to find a solution for our luggage on our last day- the storage space system is just insufficient and rather spoiled our last day (spent 2 hours trying to find a locker in Berlin HbF!)

Very mixed stay. Cons: broken door, missing privacy blind between the two rooms, mold in the shower, only one fan (no AC), and confusing check in process. Pros: besides a great location, excellent 24 hour communication to try to address these issues. All issues were eventually resolved except the missing shade, which they needed to order. I was hoping they’d offer a monetary compensation or upgrade, which they did not; but at least they allowed a late check out and an early subsequent check in for our daughter, who was switching to a single room when we left.

Perfect locations. Modern good sized rooms with nice cook top/kitchenette. The roooms facing the courtyard are quite and lovely. The location is 10/10. The only downside is luggage/storage. They have only 6 lockers and they were always busy. I had to go store my bags at a café nearby. . Would have been so much easier at a normal hotel. Needs improvement.