Holiday Inn Express & Suites Oklahoma City - Bethany Reviews

Avoid this property at all costs. It is run down and dirty. The room wasnt clean at check in, there was mold in the window frame. The breakfast was so so, the juice machine was out of order. Also the elevator was out of order and from the looks of the signs the elevator has been out of service before. There seemed to be no urgency in getting it running. Worst hotel we've stayed at and we are seasoned travelers. I'd give it zero stars if that was an option.

The elevator was broken. We were booked on the 2nd floor and then moved to the 3rd floor upon arrival. Only 1 entrance available/working and I had to park in the back with a trailer and had to walk all the way around the hotel to gain access each time I came & went. No offer of compensation for the hotel's shortcomings.

Elevator was down. They gave us a chance to cancel if we wanted with no penalty. We didn’t want to cancel. I can walk up 3 flights of stairs and I’m happy with the hotel and the staff. Would definitely come back again and they upgraded us to a suite for the trouble even though it wasn’t a trouble. Will stay again.

Spend the extra $10 and stay somewhere else. Elevator, drink dispenser, side entry door, and more was not working.

The stay was different from what I was expecting. The hallway on the third floor had a musty smell to it. The floor in my room was becoming undone as well. My room key was difficult to open the door. It took me a couple of tries to open the door, which was frustrating. Other than those things and the elevator not working, the stay was decent.

Our bedding had massive stains on it. The floor is gross, has many stains, plus is coming up in places. The sink has mold in it, along with the shower curtain liner. Overall, we are not impressed.

The elevator is not functional. Had to change from a King suite to a king standard. The carpet was stained and not clean. The tile in the bathroom felt clean. When we asked for towels we had to go back to the room get our dirty towels and “trade” them out. The staff at the front desk was nice Appearently, the elevator has been out a while. There were elderly people struggling with the stairs.

quiet and comfortable. However, the elevator was not working at the time. Breakfast was wonderful.

Holiday Inn Express was clean and comfortable. I arrived late but the night person was very pleasant and assisted with last minute printing of documents. The breakfast was better than expected and the morning crew was just as friendly as the night person. Thanks for being nice and welcoming.

Dirty sheets when we checked in. Were advised to only use elevator to go up, not down. Cream cheese on breakfast bar was moldy. Comfy beds and quiet.

Nice staff, plenty of parking. Delicious breakfast! Easy checkin/out. Hot tub was out and the entrance was really dark and not easily marked.

The staff are always extremely helpful and kind! Quiet but close enough to everything you need or want!

It wasn't holiday Inn express standards. It's more like an old Ramada inn. First off the entrance door was shut. Had to pry the door apart to check in. Check in woman was awesome. There was no refrigerator or microwave and she got a dolly n wheeled one in from another room across the hall. The floor was dirty n looked nasty. The tv was really small compared to modern hotels. The pool worked but not the hot tub. Housekeeping knocked on the door at 9 n 11 with checkout time at noon. Hope you didn't want to sleep in. There was cereal but no milk. The eggs were browned from being burnt. Had to get extra towels to soak up the water that escaped the shower. Toilet didn't flush very well. Won't be staying here again.

Housekeeping did not check our room the one full day we were there. We were out of shower gel and would have liked to get fresh towels. We left our room by 9:45am and didn't return until about 7:30 pm so there was plenty of time for them to service our room.