Name: Crown Towers Sydney
Address: Barangaroo, Australia
Rating: 8.9

Australia

Southbank

Burswood

Barangaroo

The hotel boasts excellent facilities, especially the indoor pool which was incredibly enjoyable. Both within the hotel and in the surrounding area, it's a food lover's paradise, with a wide variety of world-class cuisine offering top-notch flavors. The rooms are spacious and clean, and the front desk team is highly professional and courteous, truly deserving of praise.

We booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in  as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another  AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid. 
What a money maker hotel!! Front officer told us they will refund us the amount though.
However the room is small and nice and everything was up to international 4  standard but Crown Casino Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.

The service was great and the location is very convenient. 
Facilities: The facilities are pretty good, especially the pool with its amazing view.
Cleanliness: The hygiene is very clean.
Environment: The environment is excellent, really nice.
Service: The staff are warm and welcoming, providing excellent service.

This is a beautiful hotel with its own casino and a variety of large, photo-worthy pools. The room facilities are great, the bed is very comfortable, and the surrounding environment is nice. It's not too far from the city, which is convenient, and there are many dining options. It's also connected to the adjacent hotel.

The hotel room wasn't huge, but the mattress was just right – not too soft, not too hard – making for a very comfortable stay. The breakfast was definitely the highlight, with Chinese, Western, and Indian options… truly something for everyone! 👍

On the other hand, what disappointed me most was the attitude of the front desk staff. The male employee at the front desk wasn't very friendly. I arrived in Perth on a very early flight, so I went to the hotel to store my luggage before heading into the city to explore. When I asked him about transportation, he didn't offer any real help, just told me to look at the street signs. On the day of my check-out, the same male employee was on duty. My flight was at 8:30 AM, so I didn't have time for breakfast, even though my room rate included it. When I asked if there was a grab-and-go breakfast service, he simply replied: ”No.” As a tourist, I found his attitude quite cold and completely lacking in customer service. 👎

The television in the room did not work it would turn on but had no reception,we had multiple technicicians enter our room late at night it wasn't until after midnight a technician realized it was the wrong remote control after leaving and returning again and it was finally resolved only to realise the Tv does not  have access to netflix or streaming tv. This was a disappointment to our anniversary treat stay at crown, was expecting a more relaxing stay without the hours of disruption of multiple technicicians working in our room at midnight to turn on the television. When the desk staff enquired how was our stay, they seemed oblivious but not overly concerned or genuinely apologetic about  the interruption to our stay.
 It was a shame as the hotel and Crown complex is an impressive location that I have I had the prestigious honour to contribute to the construction and maintenance of the stone and tile installation, dating back to the original buswood build and ongoing upgrades to presidential suites over the years and even the more recently upgraded Crowns construction including their presidential and other exclusive areas. So this was a rare opportunity to experience first hand the exclusive facilities I contributed to. The finished product was a treat to see up close for where our stay allowed us limited access to, I would love to be able to afford to access some of the exclusive areas I had responsibility for parts of prestigious projects there that I hoped to one day witness even if it was on special events like my anniversary, but I don't think even on rare occasion that the local experience is worth the expense might look to Bali resorts still for value and quality of an all inclusive hotel experience stay.

First stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers.

The lobby isn't maintained very well, it only looks good when the lights are on at night. 

We were upgraded to a super awesome ocean view room this time, which made me really happy! 

I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.

Crown

Columbus

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