I spoke to the manager today about what happened. He was wonderful and so sorry about what happened . He said my CC had been denied from y’all.
On my check in day I had called to tell them I would be late checking in. When I went to check in I was told I didn’t have a reservation, that they didn’t have any rooms, then that my reservation was for Sept. 4th- & 5th, not Oct. 4th-6th, then that my reservation was canceled. I ended up having to go next door to their sister hitel, the Marriott. I had to pay again. Therefore I need a refund on my Mastercard for any charges ******* charged to me.