Stayed in this hotel for 4 nights and I have to say the staff were amazing, we had two rooms on the 8th floor which although amazing views we found this too high personally for us. Spoke to reception who moved both rooms when this was available with a no problem attitude and very helpful got moved to 3rd floor which was better for us. We were all inclusive as this only costed alittle more than half board, this was very much worth doing even just for the drinks alone, cocktails,hot drinks ,soft drinks were great! Cups for all inclusive worked by you putting a deposit of 2euros per cup, could have as many cups as you wanted. This worked by you being given a little wooden coin which you needed to swap at the bar for a cup with a choice of drink once the drink was finished you could either take it back to the bar and they swap it for a new cup with fresh drink or given wooden coin back then at the end of the holiday you would take the coin back to reception and they would give your 2euros back, this ment no drinks left around attracting bugs or it looking messy with empty cups it worked really well. Great idea! The food was ok, breakfast had fresh eggs being cooked daily and your usual Spanish choices for breakfast meats/cheeses/fruit/yogurts/cakes/cooked items. Lunch time something fresh was being cooked daily fish or meats. We found the snack bar upstairs was the best for us at lunch times, having two children the burgers/chips/hotdogs/salad/cakes worked best for us this food could be taken to the loungers if wanted. Tea time again had something freshly cooked daily with the usuals. Overall the food was ok but did tend to be the sameish so we ate out a few times. Lovely bars and restaurants around to chose from. All pools were open when we were there however we didn’t get in any we found them abit to cold but a few others did, outside pools arnt heated and being beginning of April they weren’t that hot just yet. People were up getting loungers first thing as the weather was amazing the few days we were there but we always managed to get a lounger after having breakfast. Entertainment was great, the entertainment hall was abit dated but if you can see past the weird smell it had then youl have a great time with the entertainment, they got everyone involved with the games and had all my family smiling and laughing. Hotel is on a lovely sandy beach when we were there the shore was full of sea**** a staff member had said they had bag winds before we arrived which is why it was all on the shore? This didn’t move when we were there but we did walk to another beach which was a ten min walk from the hotel and it had a clear shore we visited this beach lots it was very much the same as the beach next to the hotel - nice sand,clear water, restaurants and bars but with out all the **** on the shore. It was cold but swam in the sea a few times it didn’t get deep quick so perfect for people not a fan of deep waters. Loved seeing little fishes. We visited Palma