Krystal Grand Cancun All Inclusive Reviews

Itbwas good overall, location, beach was great. However the food and restaurants at the hotel were average.

We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea

This resort was perfect. Everything from the room to the staff to the amenities to the beach and surrounding nightlife was perfect. The altitude master suite was the best room I've ever stayed in and I plan on booking that room in the future. The balcony View and the jacuzzi on the balcony was a plus. Would definitely recommend this Resort. And most definitely have to do all inclusive so that way you have nothing to worry about when it comes to eating and drinking.

The hotel was clean and right in the middle of everything. The staff were very helpful and friendly. Will stay again!!

It was great!!

Pros: Housekeeping does a great job of cleaning and maintaining rooms. Nice pools. Great location near hotel zone *****. Not far from public transport. Cons: Food at the hotel is horrible. Water in bathroom not clean and has a funny smell. AC in room doesn’t cool. And too much seaweed on beach.

The experience in this hotel was wonderful.! The services were nicest and the crew was incredible. I'll reserve again.

Great location by hotel’s zone. Nice property facilities. Great breakfast variety.

The check in line took forever, There was no soap or shampoo In the room. One of 2 elevators was out of service. Wasn't cleaned fully, I even found a shaving razor in the shower that appears that noone bothered to throw out when cleaning the room.

Altitude suite is great!

Super.. the hotel was perfect

My fav hotel

The hotel is in a good location, facing the sea, very comfortable

I really like it... It was actually nice that there were no Koreans around, and all the facilities and services were perfect. I was really happy with the all-inclusive service. Next time I come to Cancun, I think I will choose this hotel. You can also go directly to the beach