The Residences at Crystal Towers

The Residences at Crystal Towers Reviews

The Residences at Crystal Towers

Corner of Century Boulevard and, Rialto Rd, Cape Town, South AfricaView Hotel Details
The Residences at Crystal Towers
The Residences at Crystal TowersThe Residences at Crystal TowersThe Residences at Crystal Towers
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1 night

The Residences at Crystal Towers Guest Reviews

4.1/5
Very Good
60 Reviews
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(60)
Positive reviews(51)
Reviews with photos/video(1)
Negative reviews(9)
Robs
Luxury Two-Bedroom Apartment
Checked in Jan 2024
Family
8 Reviews
4.7/5
Amazing
Posted on Jan 16, 2024
The apartment is spacious, clean and luxurious. Lovvvvvve the bathrooms. I had a very relaxing stay at the Residences at Crystal Hotel. The staff are friendly and helpful. The breakfast buffet was refreshing and had a wide selection of foods. The location is convenient, close to Canal Walk which we walked to often to buy whatever we needed to make our stay more enjoyable and visiting Hillsong Church opposite the road was an amazing experience.
Rochs
Luxury Studio Apartment (18)
Checked in Jun 2023
Family
19 Reviews
5.0/5
Outstanding
Posted on Jun 24, 2023
I would definitely stay here again without a doubt. Services was amazing, hotel is clean and it’s close to the airport and shopping centre.
Amazing Amazing
Luxury Studio Apartment (18)
Checked in Apr 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2022
Was amazing
GEORGE
Luxury Two-Bedroom Apartment
Checked in Mar 2024
Family
17 Reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
price/quality ratio is at a very good level, I recommend it to everyone - large room, beautiful interior, excellent location, service. very good area. - the rooms are in need of some minor repairs, as the hob and some furniture were slightly damaged. but all the equipment works. We left food packaging in the kitchen, and in the morning we found a cockroach there. in general there were only good impressions
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Guest User
Checked in Jun 2024
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on Jun 7, 2024
10 stays and counting. Love this accommodation. Comfort and professional. Thank you for the amazing service and for always looking after my requests.
Guest User
Checked in Jun 2024
Couples
0 Reviews
5.0/5
Outstanding
Posted on Jun 4, 2024
Everything about the stay was exceptional. From the moment we got there the service from the reception was excellent till the end. Would definitely go back🙌🙌
Guest User
Checked in May 2024
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on May 23, 2024
Great from start to end! Great location, wonderful staff, easy check-in and check out, large room & lots of amenities.
Guest User
Checked in May 2024
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on May 23, 2024
Overall, this is good value for money. The space in the rooms, the view over the Canal and the location worked for me. I will def use them again!
Guest User
Checked in May 2024
Family
0 Reviews
1.0/5
Posted on May 23, 2024
I accidentally left my bottle of perfume in the apartment (Nine Palms - 225B) and I have made several calls to the reception service reporting such event, however they were not very welcoming in all the the times as they promised to come back to me with a response and so far I did not get any feedback from Crystal Towers.
aourosylvie
Checked in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 16, 2024
I had a nice stay. I highly recommend. Kudos to the team. And the bonus: the place is closed to Canal Walk shopping Mall.
Response from Property: Dear Sylvie, thank you for your kind words about our team! We're so glad we could contribute to a memorable stay. We look forward to your next visit!
JustT360
Checked in May 2024
Other
5.0/5
Outstanding
Posted on May 16, 2024
Modern and very spacious, two-bedroom apartment with excellent security, private parking and conveniently located within walking distance to the Canal Walk Shopping Centre. The Hussar Grill downstairs also served an excellent dinner. All-in-all great value for money. Pre-check-in instructions regarding access upon arrival could have been clearer. Tip: Leave your luggage in your vehicle, check-in at reception and then park in the basement parking lot and use the private lift to your room.
Response from Property: Good day, we're thrilled to hear you enjoyed your stay with us! Your kind words about our location and amenities truly made our day. We can't wait to welcome you back soon!
SonjaM1072
Checked in May 2024
Business travelers
2.0/5
Posted on May 10, 2024
Pre-arranged and confirmed sleepings arrangements were not met. Incomplete cutlery sets. Blocked shower outlet
Response from Property: Dear Sonja, thank you for your feedback. We're really sorry to hear about your experience and are taking your concerns seriously. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities.
jamesdD807FU
Checked in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 7, 2024
The room was fantastic. The view was great. The service was wonderful. The access to restaurants was very convenient. The location was very convenient.
Response from Property: Dear James, thanks for highlighting our prime location! It's fantastic to know it made your stay more enjoyable. We look forward to your next visit!
Guest User
Checked in May 2024
Family
0 Reviews
2.0/5
Posted on May 4, 2024
Not an overall good experience. Family felt like the rooms were looking and feeling very “tired”. Overall “gritty” feeling to the rooms. Checked out 3x days early to move to another location.
Trek703690
Checked in May 2024
Other
3.0/5
Posted on May 4, 2024
I have stayed in this place several times but this time the service was way below par. They are gradually fading from my list when in comes to Cape Town accommodation. We need to make an effort to train our employees to delight our customers. Great service in this establishments separates slaapstad from kaapstad, you just can't drop the pennie!
Response from Property: Good day, thank you for your feedback. We're really sorry to hear about your experience and are taking your concerns seriously. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service.