Not once but twice! I am not one for writing reviews for services that should be rendered as a matter of fact. I firmly believe that if you stay in accommodation you should receive a fair and generous service in exchange for the bill. On this occasion it is with great pleasure that I write a very well earned five-star review. The house itself is beautiful well curated with wonderful facilities and the swimming pool is a surprise and unfortunately I didn't get the chance to use it as I was so busy. However the staff are without a doubt one of the standouts and most remarkable part of this boutique hotel experience. I won't bore you with the details of my unusual requirements while I was traveling suffice to say that the staff went above and beyond specifically Sam and Julia to assist me with a very unusual request Julia I remember when home and fetched her personal laptop for me so I could complete a project that came to life while I was on holiday and traveling with out any of my own computers. I stayed in two other five star accommodation properties in Cape Town and had asked if it was possible to borrow a laptop or use a workstation somewhere in the building and was resembly refused it was only at the one Kensington property where the staff helped me to such a level. The property felt homely yet sophisticated in the design and the Victorian interiors are beautiful and it is so quiet and peaceful in the house. I slept deeply and comfortably for the first time in a long time traveling for business.