Homewood Suites by Hilton Indianapolis Carmel

Homewood Suites by Hilton Indianapolis Carmel Reviews

Homewood Suites by Hilton Indianapolis Carmel

11355 N Meridian St, Carmel, United StatesView Hotel Details
Homewood Suites by Hilton Indianapolis Carmel
Homewood Suites by Hilton Indianapolis CarmelHomewood Suites by Hilton Indianapolis CarmelHomewood Suites by Hilton Indianapolis Carmel
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Homewood Suites by Hilton Indianapolis Carmel Guest Reviews

4.1/5
Very Good
102 Reviews
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.1
Filter by:
Sort by:
All Reviews(102)
Positive reviews(87)
Reviews with photos/video(1)
Negative reviews(15)
Jill
King Studio-Disability Access with Bathtub/Non-Smoking
Checked in Jan 2024
Friends
1 Reviews
3.5/5
Posted on Feb 4, 2024
Jacuzzi was out of order. The room smelled musty and was not very clean. It was very quiet there and the breakfasts were decent.
Guest User
King Studio Accessible-Roll In Shower-Non Smoking
Checked in Oct 2023
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Nov 15, 2023
家庭套房,可以煮點東西,早餐也很豐盛,每次出差都住這邊;停車也方便,我經常將車停在自己房窗前,周圍也有超市。
Translate
Mike
Checked in Mar 2024
Other
1.0/5
Posted on Mar 18, 2024
When you pull into the lot it is clear the hotel is not new or updates. It could definitely use some help outside to spruce it up. The lobby looks a little dated, but overall nice. The breakfast area is set up nicely. It is spread out which helps with overcrowding. We arrived in our room after check in and were very disappointed with the look and feel. The room is not well lit, the couch looks very old and well loved and sheets have definitely seen their best days quite some time ago. We went to fitness room and pool and spoke to the front desk about this, but specifically the couch. We expressed concern of what the mattress would look like as we would have kids sleeping on the pull-out. The woman at the desk told us that the mattresses were in great condition and not to worry. After swimming i pulled out the mattress and it was gross. Lots of yellow stains. I went back downstairs and showed her 2 pictures. She didn't seem surprised but told me that they were sold out, there were no managers working and i should complain the next day. She offered extra blankets and sheets to build a barrier. The next day i spoke to the front desk, she told me there were no managers and nothing she could do. This was only after she was on the phone for 15 minutes and kept trying to ignore me, but i waited her out. at check out i told her about the issue again, she took my phone number to have a manager call me, but told me it was doubtful they could do anything
Alyssa
Checked in Mar 2024
Family
2.0/5
Posted on Mar 8, 2024
My room was rather gross honestly. For $200 a night, you’d think the table would simply have been wiped down. The refillable lotion on the wall literally just fell out. The bathtub had so much patchwork done to the outside it looked as if it were painted by Picasso himself. The dishes that were included with the room were dirty. And there were dirty dishes in the dishwasher as well. The food wasn’t that great either. Truly not that good of an experience for the amount of money I had to spend.
Olimpiu
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 29, 2024
Very comfortable hotel. Quiet. Nice amenities. Great service. Comfortable beds. The stay was much better than I expected.
Kenneth
Checked in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 27, 2024
The remodeling was not the best in regards to a patched ceiling in room 215. The bathroom door had substantial water damage at some time and should be replaced. The shower head is loose in the wall. The tub appears to have had an anti-slip mat or stickers at one time. But not now and the shower is super slippery. Overall hotel was nice. We would stay again.
Chantel
Checked in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 26, 2024
Our room was nice but the dishes were not clean and something on the back of the bathroom door.
Wayne
Checked in Jan 2024
Other
4.0/5
Very Good
Posted on Jan 30, 2024
Just average. Bed was very hard/firm. Hot tub was not working (this was main reason we booked this hotel). Pool is average. Breakfast was ok at best.
Tommy
Checked in Jan 2024
Other
3.0/5
Posted on Jan 28, 2024
Hot tub wasn’t warm at all room was showing signs of wear I didn’t like the gym and the service no complaints.
Jennifer
Checked in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 22, 2024
Front desk staff was incredibly welcoming and friendly. We stayed in a suite on the 2nd floor. It was very nice, and clean! The beds were amazing! If we’re back in Caramel we will definitely stay here again!
Corinne
Checked in Jan 2024
Family
3.0/5
Posted on Jan 15, 2024
Our room needed TLC. The dishwasher wasn’t mounted down and fell over when opening the door, there was limited silverware, we were low on soaps in our bathroom, our drain to our bathroom sink was broken so we had to shove a butter knife in it to prop it open so it would drain
Lyndi
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 1, 2024
Love staying at this hotel! We were just disappointed that they don't have the social anymore between 5-7 in the evening. It was one of the reasons we chose this hotel since we would be there Christmas night.
Lin
Checked in Dec 2023
Family
5.0/5
Outstanding
Posted on Dec 25, 2023
It's a very nice hotel with good amenities. The lobby is lovely and the staff are friendly. The room is clean and spacious. The kitchen worked very well for us. Breakfast is wonderful. Surprisingly they even have Asian food there, which I've never seen anywhere else before. Even though the swimming pool could be a little cleaner, the hot tub could be a little warmer, and the bathroom could be a little more spacious, with this price on a weekend, I have no complaints. I normally struggle with bad smells and/or noises from other rooms or AC in hotels, because I'm pretty sensitive to these. However, I have no problem with these issues in this hotel. I highly recommend it.
April
Checked in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 28, 2023
Awesome having a kitchen with cook-top. We had full Christmas turkey meal and opened presents ❤️
Nicole
Checked in Dec 2023
Other
2.0/5
Posted on Dec 11, 2023
Confirmation email stated check in was from 2-11pm. We arrived at 2:30 and were told check in wasn’t available until 4pm. We left and returned at 4:00. The room still wasn’t ready. I requested that I receive a call when the room was ready. We had a carload of kids and now needed to come up with even more things to kill time. I still hadn’t received a call by 4:50 so I contacted the hotel and was told the room was now ready. Check in went smoothly and we settled in. The room was clean on the surface but there were curly black hairs in one of the bathroom sinks. We checked out the next morning at 11:00. At 11:44 I realized we left an important possession behind and asked if the room had been cleaned yet. The receptionist was very rude and had a poor attitude the entire conversation and said that nothing was turned in and she didn’t see a supervisor so there was nothing that she could do. She took down my number and said she would call if it was turned in. I called back a few minutes later to notify her that my husband was on his way to see if he could locate it. Thankfully the staff had found it and gave it to him when he arrived. He was unaware of my interactions with the staff but had the same perception and even described her as “hateful”. We are planning another upcoming stay but will opt for another hotel in hopes of a friendlier experience.