New Imperial Hotel Reviews

I booked this hotel because it is a stone throw away from the Jaffa gate and a right in the middle of everything that is Old City Jerusalem. We had a balcony that overlooked a bustling street that my enjoyed especially late in the afternoon. There are several small grocery stores, restaurants, and ATMs, right outside the hotel and some are even below the hotel. The saving grace of this hotel is its location. I was so disappointed that this hotel appeared to have been abandoned by who ever was managing it. The reception area is in the second floor. You go to the side of the building, then you get buzzed in by some invisible person. Good thing the street vendor close by showed us what to do so we can get inside the hotel. Nobody was by the door, we had to climb up a long flight of stairs with our luggage. No elevator. Once we got up, checking in was fast and easy. We got a suite with one bedroom. The bigger room where the mini kitchen was had a TV that was mounted in an odd position, mounted by the head of the bed. So you have to lie down with your pillows on the foot of the bed. The electricity outlet in the kitchen did not work, at least not both. We had to unplug the refrigerator every time we heat up water for tea or made some coffee/espresso. The other room had an espresso/coffee maker on table with no electricity outlet to plug it in, so what was the point of that??! The room was clean, housekeeping lady was very nice and friendly. Breakfast was very limited.