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Sofitel Hangzhou West Lake








Club Luxury Queen Room
City View
Superior Double Room
City View
Themed Suite
City View
Superior City View Twin Bed Room
City View
Deluxe Double Room
City View
Prestige Suite
City View
Deluxe Room (2 beds)
City View
Family Friendly Room
City View
Luxury City View Queen Bed Room
City View
Prince Suite
City ViewSuperior Room
City View
Premier Room
City ViewSupeior Twin View Room
City View
Superior Room Club Sofitel
City Viewsuite king Room
City View
Junior Suite
City Viewview king Room
City ViewClub Luxury Queen View Room
City Viewsuperior single Room
City Viewsuperior single Room
City Viewsingle Room
City View
Club Luxury City View Queen Bed Room
City View
Superior City View Queen Bed Room
City View
Superior Room (2 beds)
City View
Themed Room
City Viewsuperior king Room
City ViewGuest Reviews(2297)
Trav3ll3r
- Superior Double Room
- Stayed in March 2023
- Families
- 19 Reviews
Salah khater
- Superior Double Room
- Stayed in March 2023
- Business travelers
- 15 Reviews
4.7/5OutstandingIt was my first time to visit the city, the location is near to many shopping mall. Clean room with a good service. At the reception They helped me in many things which was a bit difficult for me as a foreign who can't speak Chinese.
Translation provided by GooglePosted March 22, 2023HelpfulDashan
- Deluxe Double Room
- Stayed in August 2023
- Families
- 21 Reviews
4/5Very GoodExcellent location. Good service Property is old, thus price compared to the property is high. Maybe it's because of the location that price is high.
Translation provided by GooglePosted August 27, 2023HelpfulTeo792
- Deluxe Double Room
- Stayed in February 2023
- Couples
- 22 Reviews
5/5PerfectVery good hotel, it's the 3rd time and I'm never disappointed. The staff is very friendly and got upgraded. The suite room is clean and has a comfortable bathtub. The bed is big with different pillows to choose from. The breakfast has western and chinese food with a good selection. I will definitely stay again in this hotel.
Translation provided by GooglePosted February 12, 2023HelpfulGuest User
- Superior Room (2 beds)
- Stayed in August 2023
- Families
- 2 Reviews
3.7/5The front desk is always look busy and not helpful. The room and amenities are satisfactory.
Translation provided by GooglePosted August 12, 2023Helpful
Property Policies
- Reservation unavailable: private parking is available on site (free)
The following payment methods are accepted by the property:
Property Description
- Opened: 2003
- Renovated: 2014
- Number of Rooms: 233
The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms.
For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty.
The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads.
The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake.
For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.
Services & Amenities
- Restaurant
- Bar
- Meeting Room
- Multi-Function Room
- Business Center
- Fitness Room
- Lobby Bar
- Wedding Service
- Airport Drop-Off Service(Additional fee)View Details
- Airport Pick-Up Service(Additional fee)View Details
- Station Pick-Up Service(Additional fee)View Details
- Station Drop-Off Service(Additional fee)View Details
- Concierge Car Service
- Indoor Swimming PoolFreeView Details
- Spa
- Porter/Bellhop
- Luggage Storage
- Wake-Up Call
- Express Check-In and Check-Out
- VIP Check-In Service
- 24-Hour Front Desk
- Electronic Identification Registration
- Concierge Service
- Tour/Ticket Service
- Currency Exchange
- Front Desk Safe
- Languages Spoken at Front Desk
- Ironing Service
- Laundry Service (On-Site)
- Dry Cleaning
- Restaurant
- Café
- Bar
- Room Service
- Lobby Bar
- Wi-Fi in Public AreasFree
- Elevator
- Public Audio System
- Non-Smoking in All Rooms
- Smoking Area
- Non-Smoking Floor
- Executive Floor
- Executive Lounge
- Meeting Room
- Business Center
- Secretarial Services
- Audio Visual Equipment
- Multi-Function Room
- Fax/Copying Service(Additional fee)
- Postal Service
- Wedding Service
- Accessible Rooms Available
- Fitness Room
- Children's Toys
- Kids' Toothbrush
- Children's Bathrobe
- Children's Slippers
- CCTV In Public Areas
- Access Control System
- Fire Extinguisher
Haven't found the right property yet?
If you want to be a stone throw away from the West Lake, this is a fantastic place to be. With everything you would want to see right on your doorstep. Our room, although a little dated, was clean and comfortable. I do prefer a firm bed and this was on the soft side. Make sure to bring a USB plug as there were no usb sockets in our room. Also, for a room with a street view rather than a residential building, ask for an odd numbered room. Breakfast selection was great and varied.