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Sofitel Hangzhou West Lake

No. 333 Xihu Avenue, Shangcheng District, Hangzhou, Zhejiang, 310002, ChinaSubway Access - Show on Map
The Sofitel Hangzhou Westlake Hotel (Hangzhou Suofeite Xihu Dajiudian)is located on the corner of Westlake Avenue and Nanshan Road, only a stone's throw away from the famous lake. The hotel is surrounded by restaurants, shops and bars.Show More

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4.6/ 5Great
Great location 88% Recommended
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Indoor Swimming Pool
Airport Pick-Up Service
Restaurant
Café
Bar
All Amenities
RoomsPoliciesServices & Amenities
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Club Luxury Queen Room
City View
2 adults
1 King bed
40-45m²Floor: 5-6
Room Amenities
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Superior Double Room
City View
2 adults
1 Queen bed
35m²Floor: 2-4
Room Amenities
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Themed Suite
City View
3 adults
1 King bed and 1 Single bed
80m²Floor: 3
Room Amenities
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Superior City View Twin Bed Room
City View
2 adults
2 Double bed
38m²Floor: 2-3
Room Amenities
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Deluxe Double Room
City View
2 adults
1 King bed
38-40m²Floor: 2-4
Room Amenities
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Prestige Suite
City View
2 adults
1 King bed
80m²Floor: 2-6
Room Amenities
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Deluxe Room (2 beds)
City View
2 adults
2 Double bed
38-40m²Floor: 2-4
Room Amenities
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Family Friendly Room
City View
4 adults
1 Queen bed and 2 Double bed
80m²Floor: 2
Room Amenities
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Luxury City View Queen Bed Room
City View
2 adults
1 King bed
40m²Floor: 2-4
Room Amenities
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Prince Suite
City View
2 adults
1 King bed
60m²Floor: 2-4
Room Amenities
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Superior Room
City View
2 adults
2 Single bed
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Premier Room
City View
2 adults
1 Queen bed
35m²Floor: 2-4
Room Amenities
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Supeior Twin View Room
City View
2 adults35-38m²Floor: 2-4
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Superior Room Club Sofitel
City View
2 adults
1 Queen bed
42-45m²Floor: 5
Room Amenities
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suite king Room
City View
1 adult
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Junior Suite
City View
2 adults
1 King bed
60m²Floor: 2-4
Room Amenities
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view king Room
City View
1 adult
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Club Luxury Queen View Room
City View
2 adults35-40m²Floor: 5-6
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superior single Room
City View
1 adult
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superior single Room
City View
1 adult
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single Room
City View
1 adult
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Club Luxury City View Queen Bed Room
City View
2 adults
1 King bed
40-45m²Floor: 5-6
Room Amenities
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Superior City View Queen Bed Room
City View
2 adults
1 Queen bed
38m²Floor: 2-4
Room Amenities
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Superior Room (2 beds)
City View
2 adults
2 Double bed
35m²Floor: 2-4
Room Amenities
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Themed Room
City View
2 adults
2 Double bed
38m²Floor: 3
Room Amenities
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superior king Room
City View
1 adult

Guest Reviews(2297)

  • profile picture

    Trav3ll3r

    • Superior Double Room
    • Stayed in March 2023
    • Families
    • 19 Reviews
    5/5
    Perfect

    If you want to be a stone throw away from the West Lake, this is a fantastic place to be. With everything you would want to see right on your doorstep. Our room, although a little dated, was clean and comfortable. I do prefer a firm bed and this was on the soft side. Make sure to bring a USB plug as there were no usb sockets in our room. Also, for a room with a street view rather than a residential building, ask for an odd numbered room. Breakfast selection was great and varied.

    Translation provided by Google
    Posted March 19, 2023
    Helpful
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    Salah khater

    • Superior Double Room
    • Stayed in March 2023
    • Business travelers
    • 15 Reviews
    4.7/5
    Outstanding

    It was my first time to visit the city, the location is near to many shopping mall. Clean room with a good service. At the reception They helped me in many things which was a bit difficult for me as a foreign who can't speak Chinese.

    Translation provided by Google
    Posted March 22, 2023
    Helpful
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    Dashan

    • Deluxe Double Room
    • Stayed in August 2023
    • Families
    • 21 Reviews
    4/5
    Very Good

    Excellent location. Good service Property is old, thus price compared to the property is high. Maybe it's because of the location that price is high.

    Translation provided by Google
    Posted August 27, 2023
      Helpful
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      Teo792

      • Deluxe Double Room
      • Stayed in February 2023
      • Couples
      • 22 Reviews
      5/5
      Perfect

      Very good hotel, it's the 3rd time and I'm never disappointed. The staff is very friendly and got upgraded. The suite room is clean and has a comfortable bathtub. The bed is big with different pillows to choose from. The breakfast has western and chinese food with a good selection. I will definitely stay again in this hotel.

      Translation provided by Google
      Posted February 12, 2023
      Helpful
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      Guest User

      • Superior Room (2 beds)
      • Stayed in August 2023
      • Families
      • 2 Reviews
      3.7/5

      The front desk is always look busy and not helpful. The room and amenities are satisfactory.

      Translation provided by Google
      Posted August 12, 2023
        Helpful
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      Property Policies

      Check-in and Check-out
      Check-in after 14:00
      Check-out before 12:00
      Guests Accepted
      Guests from every country/region are accepted
      Child Policies
      Children of all ages are welcome at this hotel.
      Please add the exact number of children and their age to the search criteria, and we will provide you with a suitable room type.
      Crib and Extra Bed Policies
      Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
      Breakfast
    • CuisineWestern, Chinese
    • Serving StyleBuffet
    • FeeCNY 188.00 (Approximately US$ 25.76) /person
    • Business Hours06:30-10:30 [Mon - Sun]
    • Height
      Fee
      Children under 1.2m in height
      Free
      Children between 1.2–1.4m in height
      CNY 88.00 (approx. US$ 12.06) per person
      Children over 1.4m in height
      CNY 188.00 (approx. US$ 25.76) per person
      Adult
      CNY 188.00 (approx. US$ 25.76) per person
      Extra breakfast fees are not included in the total and must be paid separately at the property.
      Parking
      • Reservation unavailable: private parking is available on site (free)
      Pets
      No pets allowed
      Age Requirements
      The guest checking in must be at least 18 years old.
      Paying at the Hotel

      The following payment methods are accepted by the property:

      Property Description

      • Opened: 2003
      • Renovated: 2014
      • Number of Rooms: 233
      The Sofitel Hangzhou Westlake Hotel (Hangzhou Suofeite Xihu Dajiudian)is located on the corner of Westlake Avenue and Nanshan Road, only a stone's throw away from the famous lake. The hotel is surrounded by restaurants, shops and bars.

      The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms.

      For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty.

      The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads.

      The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake.

      For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.

      Services & Amenities

      • facility picture
        Restaurant
      • facility picture
        Bar
      • facility picture
        Meeting Room
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        Multi-Function Room
      • facility picture
        Business Center
      • facility picture
        Fitness Room
      • facility picture
        Lobby Bar
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        Wedding Service
      Transportation Services
      • Airport Drop-Off Service(Additional fee)
        View Details
      • Airport Pick-Up Service(Additional fee)
        View Details
      • Station Pick-Up Service(Additional fee)
        View Details
      • Station Drop-Off Service(Additional fee)
        View Details
      • Concierge Car Service
      Recreational Facilities
      • Indoor Swimming PoolFree
        View Details
      Health & Wellness
      • Spa
      Front Desk Services
      • Porter/Bellhop
      • Luggage Storage
      • Wake-Up Call
      • Express Check-In and Check-Out
      • VIP Check-In Service
      • 24-Hour Front Desk
      • Electronic Identification Registration
      • Concierge Service
      • Tour/Ticket Service
      • Currency Exchange
      • Front Desk Safe
      • Languages Spoken at Front Desk
      Cleaning Services
      • Ironing Service
      • Laundry Service (On-Site)
      • Dry Cleaning
      Dining Services
      • Restaurant
      • Café
      • Bar
      • Room Service
      • Lobby Bar
      Public Areas
      • Wi-Fi in Public AreasFree
      • Elevator
      • Public Audio System
      • Non-Smoking in All Rooms
      • Smoking Area
      • Non-Smoking Floor
      • Executive Floor
      • Executive Lounge
      Business Services
      • Meeting Room
      • Business Center
      • Secretarial Services
      • Audio Visual Equipment
      • Multi-Function Room
      • Fax/Copying Service(Additional fee)
      • Postal Service
      • Wedding Service
      Accessible Facilities & Services
      • Accessible Rooms Available
      Sports
      • Fitness Room
      Kid's Facilities
      • Children's Toys
      • Kids' Toothbrush
      • Children's Bathrobe
      • Children's Slippers
      Safety & Security
      • CCTV In Public Areas
      • Access Control System
      • Fire Extinguisher
      Location
      Show on Map
      How much does it cost to stay at Sofitel Hangzhou West Lake?
      Prices at Sofitel Hangzhou West Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
      What is the closest airport to Sofitel Hangzhou West Lake?
      The closest airport is Hangzhou Xiaoshan International Airport. It is 28.8km from the hotel and approximately a 30-minute journey by taxi.
      What are the check-in and check-out times at Sofitel Hangzhou West Lake?
      The check-in time is after 14:00 and the check-out time is before 12:00.
      Does Sofitel Hangzhou West Lake provide airport transfer services?
      Yes, Sofitel Hangzhou West Lake provides airport transfer services.
      What amenities and services does Sofitel Hangzhou West Lake have?
      Sofitel Hangzhou West Lake has the following amenities and services: Parking, Indoor Swimming Pool, Airport Pick-Up Service.
      Does Sofitel Hangzhou West Lake have a swimming pool?
      No, Sofitel Hangzhou West Lake doesn't have a pool.
      Does Sofitel Hangzhou West Lake have fitness amenities?
      Yes, Sofitel Hangzhou West Lake has fitness amenities.
      Does Sofitel Hangzhou West Lake provide Wi-Fi?
      Yes, the hotel provides Wi-Fi.
      Does Sofitel Hangzhou West Lake have non-smoking rooms?
      Yes, Sofitel Hangzhou West Lake has non-smoking rooms. Please view the hotel listing for details.
      Does Sofitel Hangzhou West Lake provide breakfast?
      Yes, Sofitel Hangzhou West Lake provides breakfast.
      Does Sofitel Hangzhou West Lake have a restaurant?
      Yes, guests can eat at: Restaurant, Café.
      Is parking available at Sofitel Hangzhou West Lake?
      Yes, parking is available at Sofitel Hangzhou West Lake.
      Does Sofitel Hangzhou West Lake have children's amenities?
      Sofitel Hangzhou West Lake has the following children's amenities: Children's Toys, Kids' Toothbrush, Children's Bathrobe.
      Where is Sofitel Hangzhou West Lake?
      The hotel address is No. 333 Xihu Avenue. The hotel is 3.24 km from the city center.
      Is Sofitel Hangzhou West Lake close to transport stations?
      The closest station is Ding'an Road. It is 740m from the hotel. View On Map
      Is Sofitel Hangzhou West Lake nearby popular attractions?
      Sofitel Hangzhou West Lake is near the following attractions: Qinghefang Street(Approximately 946m), West Lake Cruise(Approximately 1.2km), Leifeng Tower(Approximately 1.9km).
      Does Sofitel Hangzhou West Lake have hot springs?
      No, Sofitel Hangzhou West Lake doesn't have hot springs.

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