The Alex Hotel Reviews

Due to german teain strike i wasunable to get to the hotel and they refused refund

Very good service, welcoming and helpful. Great breakfast and easy parking. Hotel is on a quiet street.

Really nice hotel. Great location next to train station and buses, easy walking distance to city centre. Staff were lovely and allowed me to work from the lounge the following day aftee I checked out with no fuss. Breakfast is served but as far as I could tell, not lunch or dinner. I don't think there is room service either. But there are restaurants and takeaways close by.

Great Boutique Hotel in Freiburg. Brand new, very clean, nice staff and close to all atractions. Very profissional and we will come back for sure. Congrats!

Fantastic hotel, great value for money. Very clean and well equipped. A 10 minute walk to the old town. Particularly friendly and helpful staff.

The Alex was clean, quiet and comfortable. The staff was friendly and responsive. Walkable to Munsteplatz and restaurants. Everything was as described on website. We had an enjoyable stay.

Great hotel, great staff, great breakfast. Everything we hoped for.

Quiet boutique hotel in Freiburg, close to the old city centre, which is easily accessible on foot. We adjusted our booking so only got to experience a twin room (we had a double room previously). The room was very small, but clean. The single bed was comfortable, but the pillow was not. We had breakfast included; they don't have a good selection but then it is a small hotel. The property itself is great, with a cosy study where we had hot chocolate and relaxed after a day of exploration.

Very clean, beautiful and quiet boutique hotel! Rooms are nicely designed, a good size. Bathrooms are clean, the showers are a bit tricky b/c the glass wall is not wide so you have to watch how much you splash outside the area but it is tiled very well. There are mini bottles of personal items and a hair dryer. The staff are beautiful people and friendly and helpful. We had the breakfast once, very good. I wish there was an option to get a quick complimentary coffee when someone isn't in the mood or has no time for breakfast, like most hotels. But a 5 minute walk will take you to cafe options nearby. It is about a 7 minute walk to the Altstadt, which is fine. If you want to be directly in the Altstadt, I recommend looking for another hotel but we like being away from noisy streets, although the Altstadt doesn't seem too noisy late at night. There is a quick elevator in this hotel and great curtains and automatic metal shutters for good room darkening. Beds are comfortable. Our only complaint is the wifi.... it is TERRIBLE. If you need good wifi for work purposes or other, don't book here. We had to often try different times of day to get anything to load (travel ideas, social media, etc)

Very friendly stuff. Perfect service and breakfast. Good room and bed

Close to the needed amenities

cozy & cute room, nice and modern, perfectly clean. Very friendli and forthcoming staff, everything went smoothly without any complications. Perfect location, very close to the old town, less than 10min walk. Breakfast was okay, nothing special. Overall a great experience, would recommend it.

Lovely, clean and well situated hotel which really exceeded our expectations. Great, friendly staff and less than 10 min walk to the centre of the old city.

Small but exceptionally presented room. Friendly staff and well located to walk to the sights of Freiburg