Monarch Hotel & Conference Center Reviews

The hotel is quite old but to be fair, so are we and hopefully others will not begrudge either of us our infirmities. We got a good nights sleep in an excellent location.

Desk staff was excellent. Helpful, friendly, welcoming! Shuttle service roundtrip from and to the airport was greatly appreciated. Saved me two Uber rides or having to ask a colleague to do it. Also driver was friendly and efficient. - My first morning the restaurant was closed for breakfast. I had to walk around and find something open at 7:30am so I could eat before starting a full day of meetings. When selecting hotels, I often look for complimentary breakfast service. .My co-worker recommended the Monarch, so I wanted to try it. Plus, the airport shuttle seemed like an advantage. However, you should consider that the Marriot right across the street offers continental breakfast.

Property shows wear. Room smelled like a former smoking room. Bed linens and furniture were newer but room had not been painted and bathroom was not updated. Desk attendant did not make eye contact and was unfriendly. Smokers congregate at the entrance to the hotel and you have to walk through smoke every time to enter and exit the hotel. Would never stay again

Buckets all over the hallways for water dripping, they checked me in to a dirty room, air quality was bad. Hotel is old and needs upgrade.

We have stayed at the Monarch for many years. It is very convenient to shopping and travel.

Smelled like old bldg. Average property. One of the beds was broken so every single time I would get up, it was like fingernails on chalkboard!

We enjoyed our first visit to the hotel, everyone was friendly and helpful. Our only problem was the noise coming from I-205 that disturbed our sleep.

The restaurant in the hotel was awesome, staff were super great, room was of a high standard. So I would go back and stay for sure. But….. know it’s trivial, but charging $2 for a cup of coffee seemed a bit jarring as it is such a standard foyer freebie in every other hotel I’ve been to.

The location and restaurant is great but the rooms are very outdated. It’s time for an update & remodel of bedding, curtains, and especially bathroom. But it’s walkable and has decent food. The staff is very friendly.

Very comfortable room and bed and the food is always fantastic. Plenty of choices. BT

Amazing service. Such kind, respectful people. De Fuego had a great happy hour and The Underground.....oh my gosh our dinner was incredibly delicious. Plus fun entertainment! We had a memorable night. The hotel itself is very pretty with some beautiful features, especially the outside water features. It's outdated which I can handle but our bathroom was dirty looking. I think our bathtub could have been cleaned so that it would be white instead of brownish. Lots of little cleaning details that needed to be taken care of which would have made a huge difference. We will very likely go back if we are in the area again.

great central location for our trip.. we ate breakfast at the hotel each morning and the food and service were superior. Surprised the restaurant was not busier, but we ate at about 9:30 so perhaps we were just later than most

They had holiday parties which left no parking for guests staying at the hotel. It was terrible I circled the parking lot for 45 minutes trying to get parking. Even having handicap parking didn’t help. When I asked about it the woman was downright rude to me. As far as the room, there was no microwave, we had to call because we couldn’t get the shower to turn on. Compared to our October stay this would be a one to a ten. I think come March we will try the Marriott.

Ended up having to stay here over Thanksgiving since our family was sick. Had to stay a week. It was great to be so close to everything. Even Mt Talbert was a great nature walk so close by. They had an incredible Thanksgiving meal and the downstairs Speakeasy was so cute! Such nice people took care of us all week.