Ibis Cartagena Marbella Reviews

The hotel located next to the beach that is great location. The rooms are small but nice, unfortunately The rooms aren’t maintained well. The floor was broken and the shower faucet wasn’t broken. Not per ibis standards. The stuff is friendly. Keep in mind that there is a lot of traffic noise all times of the day and night. Request higher floor if you stay with the view to the ocean. Check your room upfront as if you want to replace the room they do it only after 3pm.

The Staff are amazing at this hotel. I stayed on the 5JUN and was so impressed with the service I stayed again on 24JUN. Both Carlos & Ray on reception were professional, efficient and really helpful (I can’t speak Spanish and their English was great). Onel in the restaurant served me both days and he was also great. For an Ibis, I was impressed. Therefore, I think this is a great value hotel.

Although it is basic, it meets all the basic expectations. Well located, easy to get around and close to the historic center and with an almost private beach. All the staff, from goalkeepers. The breakfast buffet was very good and they spoiled them by making special arepas.

The service was perfect. When the car ran out of power, they immediately gave it a free boost.

The hotel is about 30 meters from the beach, and you need to be careful when crossing a road with a lot of traffic. The hotel's breakfast can meet basic needs. There is no bottled water in the room, and there is a supermarket 50 meters away from the left.

Very good attention and disposition on the part of the hotel staff

Even though we told him every day for 4 days, the toilet cistern was always broken. Don't look for ibis quality in Europe. There was extremely loud noise in the middle of the night and it lasted for a very long time. There was no intervention. I think this is considered normal in South America. The situation is the same in other countries I have visited. Conclusion; I won't stay again. I will never go to the South of America again. I didn't sleep at all.

Cute but a little old

I really thought that for the price it could have been of better quality

A magnificent location in my impression the best location since it is near the wall, near bocagrande, very close to the airport, great staff and excellent food like the bar, a very good wifi and in general everything very good. They only had a bad detail in that the refrigerator is missing, the window was almost impossible to close and the bathroom had a bad faucet that came out.