Red Roof Inn Raleigh Southwest - Cary Reviews

It was easy to book, clean and I would definitely recommend for others

The staff is wonderful, and worked with me the best they could. While I didn't have a microwave or refrigerator this last time like I normally have, the room was still clean and I was able to get late Check out times. I will be booking again this weekend.

This is a low-cost hotel in a quiet location. There's a McDonald's right next door, and a Chick-fil-A and Target across the crosswalk. The staff was friendly when checking in. The elevator was broken so it was a bit inconvenient to get around from the 4th floor room. It has overlapping rooms and is a good hotel for the price. Breakfast is not provided, but coffee is provided 24 hours a day on the first floor.

Had no refrigerator microwave elevator was broken so they put us in a different building behind which was very rundown. Had to unclog my toilet and no hot water. Had to take a cold shower.

What was good. But I paid through hotels then was charged $70. plus $50 deposit for 1 night. $50 was refunded but $70 was not. I’m not sure what it was even for. So basically I paid for 2 nights stay. I left a msg w clerk and no refund to date

As much as we really liked this same hotel location 10yrs ago, it’s sadly gone as far down as anything I’ve ever seen. I don’t have enough words to describe the filthy hallways and stairs, broken ice machines, back door of the main lobby building was zip-tied to stay open 24/7..which is a big safety risk, just so so bad. We did stay in the older building at this location so if you absolutely have to stay here, ask for the newer building next to it, which we stayed in 10yrs ago for a month waiting for our house in Cary to be ready. But who kni Only positive are the 2 front desk girls MIA & MONA, I feel so bad for these poor girls, they are making $15 an hour and one of them has to do 2 overnights every week and she weighs all of about 98 pounds. With that back door open and all three entry doors having only one that locks and needs a room key to get in with, it’s risky. I’m so worried for her. I told her to find another job ASAP. Also the front desk night dude with the brown shaggy hair gaslighted me about the door not locking saying “everything is safe here in Cary, this isn’t LA or NYC”. That’s irresponsible IMO because we all know that nothing is safe in this world right now. Literally anyone can walk in that door and barge into a room or shoot into those hotel rooms. I didn’t sleep at all the 2 nights we were there. The bed was comfy though so who knows. I think that whole hotel should be torn down or sold off at this point. Not safe at all.

The property is located conveniently in an area with walkable stores and alternative eateries. The interior still needs to be refurbished because a look on the ceiling and the bathrooms, will show wall paints that are coming off. One thing I found out is that you guys have dedicated and trusted staff.

I stayed in the building beside the main building.The door to the building was left unlocked allowing anyone to enter the building.

This review repeats the complaints of many previous ones: 1) incredibly noisy beds (much worse than just squeaky) 2) no amenities--no in-room coffee, no breakfast 3) elevator out of service 4) room in poor repair 5) generally dingy 6) no late check-out after noon

Room needs some work. Broken doors, outlets that dont work and noisy hvac unit need to be addressed. Price was too high for the room and was disappointed overall. The staff was great and did what they could but repairs are needed. This location is a money maker only for the owner who has no interest in investing in upkeep of the hotel. Red Roof should be embarrassed.

The room seemed run down. The bed platform was the loudest I have ever heard. It sounded like metal against metal every time you moved. The hotel as a whole needs a renovation.

Showers and water pressure were awful- 2 small streams of water coming out- large bugs in bathroom/ beds were awful

They let homeless people live in parking lot and were doing *****. Very scary for children. Guy who works on property came to front dest while we were checking in. Had phone on in his pocket facing out with a porno playing on it. You can’t make this stuff up! The 2 behind desk talked to each other and only acknowledged me to pay and sign! Very rude. Property very dirty one bed not even able to be slept in!!

Room needs more TLC. Bed frame rattled every time you moved. Found bugs in room