Hotel Dali Val d'Europe

It was a really good trip. The hotel is charming and the receptionists very welcoming. Beds are so comfortable.

Magnificent hotel with beautiful rooms, a very nice restaurant and a very nice bar. Very kind and pleasant reception and maintenance staff. Good meal at the restaurant in the evening. Small downside for the sommelier lacking sympathy and not particularly seeking to find the wine that her client will appreciate. Diversified breakfast - be careful to allow customers arriving at 9:30 a.m. to benefit from a full breakfast (refilling bread and different trays)

Neat clean and modern hotel. Lovely pool with poolside drinks. As far as we are concerned, it lacks a bit of atmosphere to stay for a longer period of time. Breakfast was also fine. Room could have been slightly larger for family (2 children).

To begin with, as soon as we arrived in our room, we had the very cold air conditioning which generated a very almost unbearable temperature to spend the night there. We called the reception who told us that they had no solution to adjust the temperature (“the technician will surely not come this evening”) but that we would be offered an electric heater for the night. We were very surprised by this solution for a hotel of your standing. The person who brought us the heater told us when we left “good sauna”. Being two young people of 23 years old, we did not understand this reflection which would in no case have been made to people of another age. (Like our parents for example). This person also allowed himself to whistle in front of us in the room because we had opened the window to let in the sun and a little heat (21 degrees in Paris at this time, so much hotter than in the room). No bottle of water available or any mini bar with drinks, or slippers in the bathroom for example, but we put this back on a reopening may be too fast. We asked the two people at the reception to find out the name of the restaurant for the evening dinner and if there were walks or things to do in the area: no one was able to answer us. In the continuity of our stay, we were awakened around 11:15 p.m. first by an alarm in the room and then by the fire alarm in the hotel. When I contacted reception to find out what to do, I was told "we don't know, we'll call you back". An amazing answer... The customers and ourselves went down the time of this incident outside. No one from the hotel came to inform us of the situation neither during the alarms NOR AFTER. No one told us when to go back to our rooms as we were all waiting outside in our pajamas with no business. Finally, we discussed it with a person from the reception this morning when we left, here is what this young girl answered us "already you were lucky to have a heater last night because we don't have any. only 20 for 90 rooms”. Being in the business myself, I don't even understand how an answer like this can be formulated to a client.

very nice and clean