Chelmsford City Centre

Very nice place and the customer was very helpful, everyone was good

Recently stayed at premier inn Chelmsford, we were in need of a good nights sleep and a good breakfast before we left. This was perfectly placed for our needs although the room was very tired and in need of attention. We enjoyed a lovely evening meal and breakfast as part of the meal deal which I would recommend. Staff were very friendly and polite, the man who served us in the restaurant in the evening was very very polite and a credit to the hotel. If I stayed again I would consider trying an upgrade on the room although it was adequate for our needs. We were also able to leave our bags at reception and return to collect them later which was good and buy bottled water at reception.

This was my first time at a Premier Inn and it was super lovely :) Giulio specifically was so lovely checking me in and explaining all the details I needed to know. Give him a raise!!! Overall the room was clean and comfy, the sheets and pillows were so fluffy and nice. Would love to come visit again 10/10 :)

The service staff is on top. Very kind and attentive. The room and towels are clean. I especially liked manager Givliot, very friendly 👍

I was very tired when I arrived but Giulio was very kind and accommodating. I decided to stay in the hotel for dinner and chef Raymon went out of his way to make sure my food was how I ordered, as I’m quite tired of chips these days while traveling UK, and made a lovely plate that was tasty too. Thank you so much!

Comfy beds, but duvet was a little stained no bedding for 2nd bed. Lamp on desk broken.Food in restaurant was very nice very relaxed atmosphere. Very friendly and helpful staff. coriander to rooms smelly. Toilets in restaurant area not very clean. Plenty of tea bags and coffee etc available. Would stay again!

Comfortable room with all you could need. Helpful staff, especially Giulio who was kind and welcoming. Would stay here again. Breakfast was good too! Unlimited full English is some start to the day. Held our luggage after our stay as well. :)

I stayed three nights and enjoyed the cooked breakfasts very much. I asked for a poached egg and was happy with the result

Very disappointed with the room, expected so much more. Stained curtains and carpet, the chair material was dirty as well. Bathroom scruffy, shower had little adjustment on it. Wouldn’t stay again. Restaurant lacked a bar just bottled beers and drinks in a fridge unit, no atmosphere at all. Breakfast was ok.