While the front desk associates were pleasant, the disappointment began as my grand room was not ready, prompting consideration for an upgrade to the grand chamber king suite for our wedding anniversary. Unfortunately, the delayed room was not only untidy but revealed issues like stained bathroom grout, a loose toilet handle, and a seemingly unintended accessible room with subpar shower amenities causing water leakage and potential mildew. The modern minimalist style was marred by a vanity chair with a cigarette burn, highlighting an overall lack of attention to cleanliness and detail. Although our dining experience at Miss Ricky's offered an enjoyable breakfast with classic choices, the warmth of the food upon arrival and subsequent cooling raised concerns, possibly attributed to winter conditions – a detail that shouldn't impact a venue like Miss Ricky's in Chicago. Overall, this stay fell short of expectations for a frequent guest accustomed to 4-star and above accommodations.