Select your travel dates to check room availability
We Price Match
1 night
Kingtown Hotel Guest Reviews
4.8/5
Amazing
911 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(911)
Positive reviews(896)
Reviews with photos/video(289)
Friendly front desk staff(143)
Offers pick-up/drop-offs(134)
Easy to get around(134)
Delicious breakfast(123)
Close to airport(70)
Perfect for business trips(27)
Delicious buffet(9)
Tasty restaurant(8)
Negative reviews(15)
B. Park
Business Double Room
Checked in Jul 2021
Business travelers
35 Reviews
4.7/5
Amazing
Posted on Sep 11, 2021
Large rooms. Rich breakfast. Nice gym and self laundry.
Response from Property: Thank you for your favorable comments. I wish you a pleasant journey
Guest User
Business Room (2 beds)
Checked in Sep 2023
Friends
2 Reviews
1.2/5
Posted on Sep 12, 2023
Room facilities are outdated. The bathroom has a sensor light, which is not sensitive. The light never came on several times after I entered it. And there was an unexplained power outage for a few minutes at night. The lights, air conditioning, and Internet were all gone, but we could use the phone to call the front desk (however, the phone kept showing that it was busy and could not be connected). I made a reservation on the platform one day in advance and found out the price was reduced on the night I checked in.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and review. We regret that we could not bring you a satisfactory stay experience. Regarding the temporary power outage, it was caused by the heavy rain in Chongqing last night and the high-voltage power outage. It was a temporary emergency. The front desk has been accepting phone consultations from hotel guests. Two phones were being answered at the same time, so we were unable to receive your call. , we are deeply sorry. The question about room rates is because each hotel will participate in different discount activities on the platform at different times. If the guest has any questions about the price, we will coordinate with the hotel as soon as possible after contacting the hotel. Sorry again for the trouble this has caused you.
Guest User
Deluxe Room (2 beds)
Checked in Aug 2023
Friends
11 Reviews
1.0/5
Posted on Aug 21, 2023
Very, very bad, I can be angry to death
1 The light in the toilet cannot stay on for long at all! It automatically turns off after ten seconds. It’s really frustrating. When I go to the toilet and take a shower, it turns on and off automatically hundreds of times. Oh my God, I’m almost blind. It’s so painful. Can’t I turn on the light? Don’t open a hotel. Yes! I collapsed. My eyes are really going blind. What kind of design is this? When I go to the toilet, wash my face, and take a shower, it keeps turning on and off automatically, literally hundreds of times!
2 I made a reservation in advance and when I arrived at the store, I found that the price had been reduced by more than 300 yuan to only 200 yuan. It was very unreasonable.
3 The room smells very strong. It smells like cheap perfume. It’s so smelly that people will faint if they smell it too much.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing Chongqing Jiangbei Airport Lisheng Jundun Hotel and sharing your stay experience. We are very sorry for the inconvenience caused to you regarding the issues you raised about the bathroom light and room odor. We also regret that we were unable to respond in time. Adjust the room for you. The hotel has a 24-hour front desk. If you have any problems during your stay, you can report it to the hotel front desk. We will solve it for you as soon as possible. We will also immediately feedback the problems you mentioned to the relevant depar**ents for rectification. We will also Actively supervise and continue to pay attention to the rectification status of relevant depar**ents. I sincerely apologize to you again and wish you a happy life~~~
pleaselee
Business Double Room
Checked in Sep 2021
Couples
36 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2021
Good front desk service, average room, good breakfast
🚗 Transportation: close to the airport, but not noisy
🧹Sanitation: Sanitation is very clean, lobby, corridor, room
🍃Environment: Not bad, it looks tall, the corridor is a little dark
🔔Service: good
Original TextTranslated by Google
Anonymous User
Business Double Room
Checked in Aug 2021
Other
6 Reviews
4.0/5
Very Good
Posted on Aug 30, 2021
🚗 Transportation: It’s very close to the airport. Take a taxi for about 20 minutes~
The entire hotel also looks very high-end business, the service is very good and in place, well-equipped, the interior is also good, the breakfast is also very rich ~ ~ everything is satisfied
Finally, the only regret is that...there are small bugs on the 13th floor...I saw two or three of my little heart on the ground.