Fairy Mountain Huapont Hotel

The service is good. Xiao Zhou at the front desk contacted us the day before check-in to inform us of the local weather and precautions. He also prepared slippers for the children in advance. The shuttle bus in the hotel responded quickly. The facilities are a little old, the room layout and bedding are OK, and the overall feeling is acceptable. The balcony view is amazing at first sight. The breakfast is rich in variety and tastes good. The red maple stone forest in the hotel is also very beautiful

After May Day, we traveled in a different peak period. They upgraded our room to a small balcony. When we opened the door, we saw the forest. When we walked out of the building, we saw the small lawn. When we looked further away, we saw the prairie. The environment was really great. The service was also good. In the morning, there was a shuttle bus from the room to the restaurant. Xiao Chen was very considerate and helped us make reservations for tickets. He also reminded us of convenient routes. He was also responsive to our needs after arriving at the hotel. It was a very happy trip. We originally planned to bring our children here, but they didn't come because they were sick. However, this place is really suitable for children to have fun. I look forward to coming again next time.

A highly recommended hotel, located in the park, with its own grassland, you can see the scenery outside from the room you stay in, and the service is very enthusiastic! The breakfast is rich! The best buffet breakfast in Fairy Mountain! The little Wei Xiaodai in Taiwan is very considerate, helping us turn on the floor heating in advance before checking in! Help us complete all the formalities for entering the park, no need to wait for a long time! Just have fun! Recommended Recommended

Advantages: The staff has a good service attitude, the room is clean, the surrounding environment is beautiful, it is at the top of the fairy mountain, and there is actually a prairie next to it. I only stayed for one night and didn't have time to walk around carefully. Disadvantages: The room facilities are missing and a bit old, and the air conditioner will keep making noises when it is turned off. Fortunately, I changed the room. The service of the Chinese restaurant is obviously not up to par, and there are no photos of the dishes. Is it blind to customers? The lack of business proficiency is visible to the naked eye. It is understandable that the hotel restaurant can be more expensive, but if the service cannot keep up, there will only be fewer and fewer customers, a vicious cycle. Including the bars near the hotel, the service feels that they can't keep up. I am not familiar with the business, so I dare not try it. The TV can only use the set-top box it brings, and you can't plug in your own hard drive or cast the screen. In fact, it doesn't matter. The customer service called to express apology and said that the gift of specialties when checking out was originally a plus point, but no one mentioned it at all when checking out. It may be that the handover was not good. Of course, I don't expect any expensive gifts, but the customer experience is not good. Summary: Overall it's OK, clean, and the service attitude is good, but it's still far from a five-star service. The restaurant's management level really needs to be improved. If it provides value-for-money services, no one would want to go out to eat.

The hotel is inside the scenic area, the environment is super good, adults and children have a lot of fun, the hotel staff are very enthusiastic, will add WeChat in advance to ask about needs, especially thank the staff Xiao Zou and Xiao Wu for their enthusiastic and meticulous service 🌹, I will come again when I have time!