Fairfield Inn & Suites Atlanta Vinings/Galleria Reviews

booked this hotel through *******, got the confirmation email and booking reference number. Upon arrival on February 7, 2023 the receptionist indicated that there was no reservation for me at this hotel. The manager said ******* did not make the booking with the hotel. I spoke was an agent at ******* who indicated that the Fairfield Inn had issues with the faucet in the two rooms that I booked. Eventually was offered another hotel at another location from ******* since Fairfield Inn was booked out due to a conference. This is totally unacceptable, it was late, we drove for 12 hrs and to realize that no reservation was made even though I had the confirmation email and booking reference. Fairfield Inn I would never recommend this hotel to anyone. horrible experience, inconvenience caused since 3 families were split up, had to pay for parking at new hotel and for breakfast at new hotel. Totally