Worst experience at a hotel I've ever had. I'm handicap so I requested an accessible room. After riding my motorcycle (HD trike) for 12hrs from TX, I get there to them telling me they only have 1 room left on the 2nd floor & it's not an accessible room. Looks like they gave my room away since I checked in later in the night. I take it because either have no choice really, thinking I just won't be able to shower & the clerk said he would talk to somebody in the morning. Nope! Could barely move in the room & couldn't even get into the bathroom. The clerk never spoke with anybody. Day 2 I leave & come back late at night & the elevator doesn't work. I had to have somebody go up to my room to get my stuff. They "accommodated" me by putting me into another room, even though I was told none were available. Once I got into the other room, the window was wide open & the ac didn't work. Had to be on the road in a few hrs so I accepted it & went to sleep. Asked to speak with a manager when checking out & was told none were available. Called in when I got home & got the run-around after being told they would speak with corporate to see what they could do about maybe a discount or refund. Nobody ever called back. I called again now & was told I didn't book a handicap room & they I was just S-O-L. If I'm in a wheelchair, why would I not ask for an accessible room?! Never again will I ever stay here! $200 just to be hot, uncomfortable, & stuck in a room I couldn't even move around in