Guest User
November 17, 2023
I have stayed in about 10 paradors over 3 visits to Spain. The Cordoba Parador was by far the worst. The food is okay. The service varies from average to just awful. My first breakfast, the wait staff gave a teapot with tea and cold water. On the last day, I could not even get anyone to respond. My wife arrived about 25 minutes after me and was shocked when I explained what was going on. She refused to tolerate the stupidity. We never complain to a supervisor without first letting the staff know. When she told the waiter how ridiculous she had behaved, the racist doubled down. She stated her colleague had helped us because she only took me to the table and never responded. We elected to complain and asked to speak to General Manager. He was tied up and not available. The reception people were appropriately troubled and embarrassed and could not stop apologizing, However, the damage was done.The General Manager never responded but I received a request for a review. I provided it. The GM replied with a 2 line form letter stating he was sure that the issue was fixable and hoped to welcome me back to the parador. Clearly, the GM like his wait staff is not the brightest bulb. The parador itself is ‘meh’. It is located far from the mosque and the old city. It costs on average 9-11 euros by taxi to get there. The rooms are okay but rundown. The door frame on the bathroom had spit in ours and there was mold. So, no I will not be revisiting the Cordoba/Arruzafa parador. Will I revisit Spain and/ or stay in a parador? …I love history and antiquities. Spain is of interest. We were very impressed with the Parador in Granada. It is easily the most professional staff we have seen in any Parador. So yes I will give other paradores and Spain another go. Spain is a notoriously racist country. I would argue that Italy is no different and France continues its dissent. If you are a mixed race person travelling to Europe, you take this into account. I simply will not allow racism to stop me from exploring things of interest. If anything, I tend to feel sorry for the ignorance of racists. They just seem so pathetic insisting on demeaning others to feel better about themselves.