Ibis Coventry South Reviews

It was okay the staff members have improved on their communication skills

It was good not got bother reception guy was polite n professional he even let me pick which room on which side I preferred kool guy

A very 'tired' hotel in need of some tlc. Room's bathroom required some repairs, namely the towel hooks were coming loose from the wall and no sink plug. Bedroom curtain at one end was missing some hangers so drooped and did not cover the window properly. This, compounded by the fact the motel-style rooms had very bright external lights outside the door, meant the room did not get very dark with curtains drawn. Resturant food very basic, either microwaved of frozen and oven cooked. Distubed in the night by load car revving from the car park. The girl on the reception was also responsible for cooking and bar duties (despite this, she was the best aspect of the hotel, doing a great job against all odds).

Was extremely cold, and the light above my room door (outside) was not working. The parking bays certainly need the borders repainting. The staff, however were excellent and extremely helpful.

Hard to identify staff. Bar staff wearing scruffy shell suit and T-shirt. Looked like some people were living there permanently.

Before staying at this hotel I had read about how they had done work to improve it and effectively this was clear in the rooms. They were clean and the bathroom was in a new condition. The staff were extremely efficient and helpful. However there are a couple of areas that could still use improvement. The mattress was thin and thus hard as I was you feel the support underneath. As we're the pillows. So not the best night's sleep. Also, as it is a motel type of hotel, the outside light stays on all night and the curtains do not fully block it out. This woke me up regularly. Maybe lights with movement detection might be a solution...? Overall though it was a satisfactory stay.

Found the hotel to be very satisfactory for an overnight stay when visiting relatives in the area. The room was clean and comfortable with a nice bathroom. As we arrived in darkness we found it difficult to locate the hotel so more signing on the approach roads would be beneficial.

The room wasn’t as what I expected but I’m asking for my refund! But getting no hope

On arrival wasn’t informed decorating so reception was closed using a small back room which wasn’t the best. Staff were extremely helpful and room was small but clean and tidy Only problem was breakfast in the morning We paid for a breakfast, the restaurant was closed so had our breakfast in the small reception room were we checked into the night before. No coffee available and the food I can only describe as not fit for human consumption it’s was cold and the bacon looked like it was a week old The morning staff member was more interested in sending messages on his phone Hopefully once open to it full things might improve

The room was damp and everytime we had a shower the room got damper. The bed was uncomfortable and when we raised our issues the staff didn't care.

Was pleasantly surprised with the room as the exterior was all a bit shabby and the staircase to get to the upper floor was not very welcoming ( dark, dingy and dirty). The room itself was very clean amd had a great bathroom. Wasn't comfortable with the window opening on to the walkway outside so had that closed all night which made the room quite stuffy. My choice though and there was a fan provided which i didn't notice till the morning

Even w a GPS we had trouble finding this place. Lousy signage. BUT - the staff/ attendant was very very helpful- he went way out of his way to assist us. PROBLEM- dangerous! The tub/ shower had no mat or treads or hand grips and the tub floor was very very slippery. Scary & dangerous especially for anyone w any limitations

It’s like an American Motel. Reception staff were polite but the hotel itself was tired. The carpet in the room was dirty. The whole place could do with being updated. Not worth the price paid.

This hotel is very tired, extremely basic and in very bad condition. The staff are friendly and professional but overall it’s pretty bad