Au Fil de l'Eau

Disappointed because there was no reception, the kitchen light worked 1 time out of 2. The toilet flush got stuck. Cobwebs in the bathroom. No access to the jacuzzi... supposedly it was reserved, my husband didn't see anyone... on the other hand Very good bedding. But for 2 nights and disappointments it's expensive and we won't go back.

A shame with a price of €406 for 2 nights we expect a minimum. It's a significant budget and so disappointed in addition to being annoyed In addition the services such as tea towels provided were not, the shower which was clogged and when we spoke about it on the day of our departure to the person in charge from maintenance she told us that they were aware....I'm dreaming!!!! Especially since I asked the owner by SMS on the day of departure for a commercial gesture because with 2 young children the showers were important I never got a response!!!!! On the other hand, she was able to send me an SMS to remind me of our departure time not to be exceeded. I doubt she changed her number in 24 hours, it's total disrespect TO RUN AWAY!!!!!!!!

It is clear that you are not even able to satisfy your customers while your general conditions of sale are more than approximate. Who can say when the rental deposit will be collected, let alone the balance? Take out your crystal balls... As for payment by holiday vouchers, according to these same CDV it is possible to do it on the day of handing over the keys but you must have asked for it before....but you also have to guess it 😊. Obviously no solution can be found, the software does not allow it. On the telephone, payment of the balance is made in 45 days, and everything is indicated in the CDV here…..I am still looking for these famous 45 days…. III- RENT-RESERVATION The amount of rent, possible charges and security deposit are indicated on your contract. The amount of the deposit must be paid when booking, the remaining balance payable in advance or upon handing over the keys, upon arrival (in this case, the balance will be paid by holiday check or cash: for counter any increase in unpaid checks). If the amount paid constitutes a deposit, the contract is irrevocable. WHERE ARE THE SAMPLE DATES ?????????? For my part it was the entire amount 40 days from the rental, you will understand. But the icing on the cake is the cancellation of the reservation at the request of Mrs. THIERARD AUDREY refusing to rent the cabin to me arguing the because I am litigious. No, I'm just angry at so much incompetence. Wouldn't customer satisfaction be the basis in your business? change to then.

Very disappointing, the price is not at all consistent with the service. - the door to a room does not close - the partitions do not go up to the ceiling, so there is a soundproofing problem which is very annoying when it is a business stay - the curtains close with a shower curtain - the handle of the kitchen cupboard door - rough finishes - the toilets leak and are attached to the living room!!! It makes you uncomfortable!!! In addition, the paneling partitions allow light to pass from one room to another. In short, it smells like poorly done DIY!!! Finally, let's not talk about cleaning... a package of 140€ for an 80m2 cabin that we didn't get right!!! Everything is paid for, too much business kills business!!! In conclusion, even if the setting is magnificent, we clearly have the feeling of having been had!!!

Stay surrounded by nature and all comfort The hot tub option is a must. The massages there are very effective. Idyllic setting, warm welcome… Everything is there for a change of scenery. Ducks, wild geese, fishing. Presence of beautiful carp and pike. We will come back