Holiday Inn Express & Suites Atlanta-Cumming Reviews

Goood location good rooms but breakfast should be better. Hopefully

It was a really nice stay. The room was very clean, beds comfortable. It was quiet. In a real easy place to get too. Restraunts, stores, all within 5 minutes of the hotel. Breakfast was great. Good variety. My only complaint is the elevator was unnerving to ride on. We were on the top floor. It made awful grinding type noises going to and from. It actually shimmied once when a person got off ahead of us. It did not feel safe. My son and neice were very afraid of it as well.

Awesome Customer Service from Check in to Check out. The Breakfast was amazing! The Room & the Bathroom was very clean .

Nice front desk clerk and clean room. Good amenities in bathroom. Just Ice machine was out of order in 3rd floor.

Reasonable price, appreciate the free breakfast, bed was comfy

clean lobby and breakfast room. Good breakfast. Friendly staff. Quiet...Not so visible from main road, would recommend a sign to show way back.

Convenient, good breakfast, friendly staff. Location on side street. Could use some signs to help find

This hotel was ok. It wasn’t the worse place I have ever stayed. The staff however did not impress me at all. We arrived early before check in and asked if our room was ready. The man at the front counter told me to check back in about an hour and the room maybe ready. After an hour I went back to the front desk and he was short with me and didn’t not even attempt to check to see if the room was ready. I sat in the lobby and not five minutes after I was told rooms weren’t ready, a gentleman came in and he instantly got his key even though he was early as well. The front desk staff was not what I am used when staying at other hotels of multiple different chains. I understand if rooms aren’t ready, but when you weren’t even willing to check and we’re rude when I asked at your recommended time.

The hotel was very clean and well organized. Shower pressure was very impressive and the Dove shower products were top notch. The breakfast was probably one of the best we’ve had in a hotel.

The door towards room 319 doesn‘t fit into the door Frame. Fix it please, because opening the door causes unnecessary noise to other guests. All in all ok-Good breakfast!

The hotel was clean and the room was comfortable and spacious. We had to be up very early the next day and would not get breakfast. The guest service representative made sure to let the night auditor know and they had a grab and go bag ready for us in the morning. The hotel was located right by lots of restaurants and shops. My only complaint was that the sound proofing of the rooms was not that great. It was hard to sleep with doors slamming and loud footsteps from above. It sounded like people were stomping on the floor.

This is a great location and the room was large. Plenty of counter space in the bathroom. The staff was great and responsive. However, I would have liked to have had two comfy chairs to watch TV. There was only one and it was a King size bedroom so one would normally assume two people would be using the room. The "chair" was not a normal chair - it was one of those that is long so you have to put your legs up. Those are not very ergonomic.

The hotel was very clean, breakfast was very good .

Do not stay here unless you want to plunge your own toilet. Horrible customer service.