Canghai Xueyue Lake View Hotel

The location of the hotel is very good. You can see Erhai Lake from the window. The little girls at the front desk are very serious and provide good service. It should be praised. The ground floor of the hotel, which is the entrance to the hotel, is ugly and uneven. As an old hotel, the facilities are definitely aging, especially on the highest floors. The resonance caused by the air-conditioning compressor on the roof makes it impossible to sleep at night. It's inappropriate for the hotel to sell the room even after knowing this situation. I solved the problem by asking the front desk to change rooms at night. If the room is full, you will suffer. The exterior wall is also a problem. The view from the room is beautiful, but the exterior window glass is very dirty. Of course, if the hotel can be improved, I will still choose this hotel. Because the waiters and the front desk are very good. In addition, I also like the fitness trail on the Erhai Lake below the hotel and took photos of it.

The hotel is located in the innermost building of a community. If you drive there and check in late, it will be difficult to find a parking space. Moreover, parking in front of the hotel is a one-way street and you cannot turn around. It is very awkward to reverse out after placing large luggage. The scenery of the hotel is okay, and the breakfast is also good, but you have to eat at the specified time. There are also gift packs

When you come to Dali, you must come to Canghai Xueyue. The large floor-to-ceiling windows are not as comfortable as you can imagine.

You can see the sea view while lying on the bed, which is very comfortable. The service was very good, milk was delivered in the evening, and the breakfast was also very rich.

The hotel stands by the sea and has a great view. The lobby is on the 23rd floor. You can sit and drink tea and enjoy the beautiful scenery. You can have a panoramic view of Cangshan Mountain and Erhai Lake. The hotel service is very attentive. Ronaldinho at the front desk also gave souvenirs of scented tea and good night milk. It’s really a great stay experience!

This stay experience was extremely bad. I stayed in so many hotels during my travels and business trips. This time I was disgusted to death: 1. First, I stayed in a deluxe sea view room on the 18th floor. After inserting the power card for a long time, there was no power. The service staff told me that after plugging it forward and backward a few times, the power would come after a few fiddles (ok, it didn’t take much time). I returned to the hotel at 12 o'clock in the evening, followed the instructions of the previous service staff, plugged in the power, and lay on the bed for a minute. The power went out, which shocked me... I repeated this five or six times, and the power still went out within a minute ( It’s the middle of the night and I’m not in a good mood.) 2. So I called and the hotel sent someone to repair it. The repairman was a gentleman. At first he said it would be done in one minute. After a while, he asked me to get a ladder. I asked how long it would take, and I was told every time that it would be almost done. , moved the box I opened without saying hello, and continued repairing it in another place (in the middle of the night, there was a man and a woman in the room, and there was no electricity, so I relied on the dim light in the corridor to refill the buff) 3. I don’t know how long I’ve been tinkering with it, but it still hasn’t been fixed. I couldn’t bear it anymore and called to ask for a room change. The customer service told me that the luxurious ocean view room was no longer available, so I asked for an upgrade, but was told that it was not allowed. If I downgraded to an elegant room, I asked for a refund of the price difference (it was reasonable, and the price difference was refunded), but was told that it was not allowed, and that I would pay the money first. For Ctrip, the hotel cannot refund, but this has nothing to do with the customer. I downgraded to another room in the middle of the night. The hotel already owed me something, and it can't refund the difference! 3. The customer service noticed that my tone was getting louder (I always spoke in a nice and friendly manner before, which made the hotel staff think I was easy to bully. The hotel staff were totally unapologetic) and asked if I would like to stay in a luxurious hotel on the 5th floor. , I asked: Didn’t it say that the luxurious ones were gone? The hotel staff said: That's the fifth floor. Do you want to stay? (It’s still a matter of course) 4. The end result of changing ** items was that I packed up my things in the middle of the night and moved to the fifth floor. The hotel staff gave me two bottles of milk to express their apology. 5. I washed my hair the next day and tried to comb my hair with the hair dryer for less than a minute. When I turned it on again, it ran out of power. It was useless wherever I plugged it in. After waiting for 5 minutes, the power came on again. I blew it for about 30 seconds, but the battery ran out again. My hair was already long, and I repeated it several times. It made me feel so hot that I lay in the hotel for a whole day. 6. There are also some small complaints: 1. Before checking into the hotel, I went through facial recognition authentication according to normal procedures. After staying for one night, the hotel called me to ask if I had gone through identity verification. I had a question mark on my face and said that I had gone through it (otherwise I wouldn’t be able to check in). , and then was told that it had expired and required re-verification (can this still expire?) 2. The wifi account and password do not correspond 3. I searched for the light switch for a long time but couldn’t find it. It turned out to be a remote control. I was not informed of this in advance, but the first person in my group enthusiastically upgraded the hotel from elegance to luxury upon check-in. The condition for the upgrade was to write a good review... So you know where these good reviews come from.

The sea view room has a very good view. It is much better than the expected room. It is not a little bit better than the sea view room in Shuanglang Ancient Town. It is clean and hygienic and sent a lot of fruits, sunscreen and facial mask. Very good

Yes, I like the hotel very much, the environment and service are very good, the front desk staff is very patient to introduce the characteristics of Dali, Dali is a relatively high-quality hotel, also, the price is excellent experience, the sea view is really nothing to say, very comfortable, Dali The scenery is amazing

Never stayed in an unmanned hotel in the middle of the night. And the air conditioner is not cooling, the child has been unable to sleep