Anonymous User
October 8, 2025
The hotel's location is great, parking is convenient, and the room size is generous with a desk and good lighting. The magnifying mirror in the bathroom is the best I've ever used.
The main drawbacks are:
1. The toilet was initially broken and kept running, then wouldn't flush. I had to go to the public restroom on the first floor.
2. You can only shower in the bathtub, which then makes the tub unusable. Someone else had already mentioned that the tub drain was slow and water would accumulate. Only I managed to shower in our family.
3. There were no children's toothbrushes. I asked the front desk for two adult ones, and they agreed, but no one ever brought them. I also asked the floor attendant for more bottled water, and they said they'd provide some, but none were delivered. When I asked at the front desk in the lobby if they had water, they bluntly said no.
4. Children under 1.4 meters are charged for breakfast. There were more than two staff members at the breakfast entrance, and when they saw our two children, they said we should pay for both, but only charged half price. Several other hotels we stayed at on this trip didn't charge extra, and one even offered a waiver for a good review. I didn't feel comfortable asking for a waiver here.
5. Upon check-in, I pulled back the covers and found a small hair on the bedsheet.
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