To travel to Yellowstone Park, I specially chose this hotel with airport bus. But we got off the plane and called and asked, saying that we can wait somewhere, and we leave every half hour. The result is that there are no cars left and right, and other hotels have cars one after another. We called again and said it was coming soon, and then we waited and it didn't work. Almost an hour later, they called again and they said they didn't know what was going on, and now they are looking for a car. Then it took another ten minutes before the car came. It was almost 10:30 when we arrived at the hotel. We left the airport at 9:00 and waited for an hour hungry at night. I'm so angry, it's not an exaggeration to give a bad review!
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