Guest User
February 21, 2024
Lovely hotel, however not a lovely experience! Travelling as a female alone from the UK, on arrival there were some very drunk and rowdy women in the bar. The receptionist apologised for the noise coming from the bar and I went to my room. I was worn up at 1.30am to some of the most disgusting language I have ever heard, clearly the same women having a drunken and aggressive row in the next room. I tolerated this for almost an hour before deciding enough was enough, I was starting to feel really unsafe. I dialled 0 for the 24hr reception almost continually for the next 45 minutes, NO ONE ever answered!! The screaming, shouting and swearing continued until just after 3am. I did not feel safe in this hotel, I’m a regular traveller for business and have never, ever felt unsafe in a hotel before. I seriously hope there is never a genuine emergency after hours in this hotel as the 24hr reception will not come to your help!