Dunhua Xueyue Business Hotel

This was my first time using the facility for an overnight stay. The front desk was polite and explained things to me using a translator, but I was able to stay without any worries. Breakfast was included and was a delicious buffet. The room was clean and had a relaxing a**osphere. Unfortunately, I stayed in a single/double room, and when I turned the pillow over, it was covered in mold, there were only a few tissues provided as amenities, and the toilet paper was almost down to the core. There were no spare tissues nearby, so I used my own tissue. I wouldn't give a perfect score, but since this is overseas, I think it's average, so I'll give it 3 stars.

The hotel is on the fifth floor of the guest room depar**ent with baths. The room decoration environment is good. It's very close to the high-speed rail station, only a ten-minute walk, and next to Eurasia. In particular, I would like to say that the front desk service on the first floor is very good. This time I booked a standard room, which came with a breakfast coupon on the sixth floor. The breakfast environment was clean and the dishes were diverse. It ended at nine o'clock. I was traveling to see the Giant Buddha, so it was very convenient to take a taxi from the hotel. I asked around and it only cost eight yuan with a meter. Taxi drivers usually say they don’t use the meter and charge a high price (personal experience). You should be careful about this. In fact, it is very convenient to take the bus, which costs 2 yuan. But be careful not to scan WeChat but the electronic bus card in Alipay Travel. Finally, I would like to talk about my dissatisfaction. I asked for room service and was promised right away. After waiting for more than an hour, it didn’t come. I later called to inquire and was told that they were busy and unavailable! ***I don’t have time to tell the guests! I don't have to take it. I don't take the guests in the housekeeping depar**ent seriously at all, I'm still waiting here stupidly. Bad reviews for Cai'er! Shattered!

酒店整體環境不錯，房間較大且不錯，乾淨衞生，有設計感，早餐也不錯，比較豐富，建議店招再搞得清楚點，方便尋找。

像黑店，網上付過錢，到店還要收按金。一點不講道理，收按金很快，退按金推三阻四的。

賓館位於鉑悦雅緻水滙樓上，設施很新，服務很到位。剛開始入住的房間電話、網絡、電視因為線路原因出現故障，跟前台打完電話服務員立即就來查看，並主動溝通更換了房間，還跑上跑下的幫換房卡。早餐種類很多，味道很好，性價比超高的賓館。

服務熱情，房間乾淨整潔，性價比高，地理位置好，對面就是大商場。

環境優雅，衞生乾淨整潔，服務也不錯，早餐也可以，下次還會選鉑悦商務賓館！

前台女職員態度太惡劣了 昨天給家人安排了的酒店 因為跟洗浴一體不知道怎麼去客房 昨天下午辦入住的時候問那個下午的女前台 態度不好 很敷衍 自己還生氣一直瞪客人 真的無語死了 希望能重視一下吧 不過其他人還是態度很好的

頭一次在賓館睡不着的，505房間，沒有空調，中央空調還不給開，半夜睡覺熱醒，室內温度三十度，最低也達到28度多，打電話問前台，前台説的很直白，解決不了。