Chateau Motel Reviews

This is a dive hotel at its finest!! We booked 2 rooms! The rooms smell like alcohol. The thermostats were broke in both rooms, we were hot ALL night due to not being able to turn the heat down. AND the windows are broken, so we could not open them. Tvs do not work in either room. There was no cutlery or dishes in one room and no cups in the other. I will say, the tub was decent enough to have a relaxing soak.

The staff was very rude; they never told us about an additional price for our cat even though they seen him. Lots of repairs should be made.

Disappointed in the area, rooms need some cleaning and updating. Carpets were stained, staining on the lamp shades pretty nasty.

My experience was extremely disappointing. From the moment of check-in, it was evident that this establishment does not uphold basic standards of cleanliness and customer service. The room I was provided with was in an appalling state of cleanliness. The linens were stained with urine, the floors and bathroom were dirty, and despite booking a non-smoking room, there was a pervasive smoke odor. Furthermore, there were broken fixtures and malfunctioning amenities throughout the room, indicating a lack of maintenance. The noise level was intolerable throughout my stay, making it impossible to get any rest. Whether it was due to thin walls or inconsiderate guests, the constant disruption was unacceptable. Additionally, there were instances where EPS were called, further adding to the discomfort. The customer service at Chateau Motel was severely lacking. Staff were indifferent to my concerns and seemed disinterested in addressing any issues. When I raised the issue of the unclean linens with the front desk staff, instead of rectifying the situation, I was handed sheets to change myself. During check-out, when I brought up this issue again, the staff member became defensive, falsely claiming that I had offered to change the sheets myself. This lack of accountability and professionalism further exacerbated my dissatisfaction. Overall, my stay at Chateau Motel was nothing short of a nightmare. I strongly advise anyone against staying here, even with the low rates.

Great for the solo traveler on a budget. Older hotel, you get what should be expected.

Even outside area of this property has smoke smell which unusual in Canada.

It was safe and quiet, the only problem was the remote for the tv didn’t work and all they did was switch the batteries around in the remotes

Dirty terrible hotel front desk staff was rude! Room was gross and filthy. Spend your money else where

Perfect for our short stay. Very affordable and is in a quiet spot.

Was Decent enough for a night to sleep ! The front desk is very small, and took a little while for someone to greet us, once he did we were in fast. Room was average, noticed a few stains on the bed, and blood on the back of the bathroom door. Creepy, They do have Netflix tho ! So that was awesome ! Would recommend, having a couple bottles of water for your guests.

Was clean, beds were good, and kitchenette was useful.

I didn’t really want to take my shoes off. Very stained sheets and towels. Visibly dirty high touch areas; light switches & door knobs. Hair dye stains on bathroom door and wall, pet damage on the bathroom door frame.

When i first arrived, id not realized that there was no stores or restaurants within walking distance. Getting into the room, i quickly noticed bad odor and quite dirty walls and items to use. I promptly said id only be taking 1 night instead of 2. The male owner said it was fine and he'd reverse the 1 night. When unpacking and trying to organize myself for the nights stay, there was no hangers or rod to hang clothing, the fridge was terribly dirty on handle and seal 9f door. There was no coffee maker or tea and drink...the bathroom was with cigarette stains everywhere. The place to put towels was rusty and small. And only 1 set of towels. Breakfast was bruzed apples from neighborhood stret lines trees and said to be organic! CAR RENTAL next door had continuous 24 hour servalance that had record8ng that went off telling how you were to leave the premises, when even wind blew leaves on adjacent tree. Late check out of 3 was to be 3 pm yet my room was only cleaned at 5pm amd didn't receive face cloth and excesoriies

This place is in serious disrepair. The room smelled horrible, wasn't clean, there was (dog?) poop in front of and all up the stairs to the second floor. Got to the room and the key card wouldn't open the door. The owner sent his child up to help with the door and after 10 minutes he finally got the door open. As he was leaving I locked the door and tried to open it with my keycard and it wouldn't open AGAIN. I went back to the front desk and asked for my money back and they tried to tell me I had to learn the "technique" to open the door. NO I DO NOT! YOU NEED TO FIX THE FAULTY LOCK BEFORE YOU TRY TO RENT IT TO CUSTOMERS! They also insisted on a CASH deposit rather than doing a credit card hold for deposit which isn't right. I demanded a refund and left to find somewhere else to stay.