Lanfei Hotel (Xilin Guolemeng Erlianhaote)

The room is spacious, clean and the service is OK, but the shower drains too slowly. I almost got flooded when I washed my hair. The shower water temperature kept changing from extremely hot to cold and then to extremely hot again. I could only take a quick shower during the change. I don't know if it was the water heater or something else...

The hotel facilities and environment are okay, the sheets are not clean, and the front desk staff is terrible. Need more training! The hotel facilities and environment are okay, the sheets are not clean, and the front desk staff is terrible. Need more training!

The room is clean, the hotel facilities are new, the breakfast is rich, the front desk service is warm, it is the best and cleanest hotel in Erlian

Parking is available at the entrance of the hotel. There are not many places. There is an obvious decoration smell in the corridor. The smell in the room will be smaller. You can open the windows for ventilation and the air conditioner has warm air, which is more comfortable. The room is relatively spacious, the bed and pillows are moderately soft and firm, and there are few places to put things and clothes in the room. The bathroom is separated from wet and dry areas. The faucet switch on the sink is very close to the bottom and a little tight. It is very inconvenient to open and close. The shower room is relatively large, the water volume of the hand shower is a bit small, and the overhead spray is useless. I don’t know. There are storage racks in the bathroom. The toilet is smart, but I personally don’t like it.

Be careful when staying in this hotel. Bring some mineral water with you. If you want more, you will be charged. The attitude is still very tough. The first time I stayed, water was provided free of charge. The second time, if you asked for more, you would be charged extra.

The attitude of the front desk staff was very bad. The customer didn't check out at the time, and the milk tea he ordered was thrown away. The customer came back to ask the front desk, and the front desk said to give it later. Finally, when the check-out time came, it was still not given. My friend went to ask for milk tea, and the front desk said to bring the old milk tea that was cleaned up to you. My friend said helplessly that he didn't want it. The front desk also blatantly talked about it, saying that it would be given sometimes and not given sometimes. I advise everyone not to stay in this hotel. There is a musty smell in the room, which can't be suppressed even by lighting incense. It's a lousy hotel!!!

The front desk of the hotel is not very professional. I can’t understand the room type I booked? Whether breakfast is included, including invoicing issues, it is recommended to replace the service staff with experienced service personnel, so as not to waste time communicating. The location of the hotel is very remote and there is no restaurant. If you don't drive, it will be inconvenient to eat and buy things. The breakfast variety can only provide enough food and clothing. The waitress in the restaurant sat and chatted the whole time, showing no sense of service and responsibility.