Essendon Motel

Have to be honest I was very disappointed in the behaviour of the other rooms and a lot of yelling and screaming will probably not book this motel again

Affordable and comfortable. Very convenient location a minute drive from DFO and freeway. Will be booking next time 🙂

Clean place good size room plenty of space. Beds were pritty average good for the night bathroom was outdated but clean and had what you need. Receptionist was very helpful they gave us early check in. Plenty of car parking spaces. Dfo up the road and coles some nice cafes and nice nac shops.

Wasn’t that great but okay

Nice and good place

Standard items like water glasses, face washers and hair dryers not provided. Room not cleaned after first day. Staff attitude terrible. It felt like we were imposing on them. Will never go back!

Cluttered front office. Called phone number when arrived as desk was un attended which rang at desk, only one staff member was on and away cleaning rooms and should have a dirverted phone on them not to front desk. When spotted us called out saying she would be there soon and proceeded to clean rooms. We waited a total of 45 minutes to get a room key. I had previously stated I'd be coming early due to going to good things and arrival time which was okayed by management. Which then made us late to good things missing part of a set. Disorganization of staff not having a diverted phone or hands free portable phone makes life difficult for both customers/guests and staff. And better training not to leave guests waiting and to have an organised reception office that looks clutter free and inviting and easy for staff to find things would be beneficial as the staff member was scrambling around trying to find things like paperwork to sign and the eftpos machine under clutter. Stressed staff makes an uncomfortable stay. I also handed the keys to the same lady while she was cleaning on the way out rather than into the reception as it was pointless to leave them in the unlocked box. It can make it easy for someone to steal keys and stay for free.

I like the friendly welcome, no waiting time. Need some improvement in little convenient things like glasses, mini bottle of water, a phone for emergency. Otherwise my overnight was quiet and cosy.... love the close chinese take away resto.