Great Wolf Lodge New England

Great Wolf Lodge New England Reviews

Great Wolf Lodge New England

150 Great Wolf Dr, Fitchburg, United StatesView Hotel Details
Great Wolf Lodge New England
Great Wolf Lodge New EnglandGreat Wolf Lodge New EnglandGreat Wolf Lodge New England
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1 night

Great Wolf Lodge New England Guest Reviews

4.2/5
Very Good
101 Reviews
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(101)
Positive reviews(92)
Reviews with photos/video(1)
Negative reviews(9)
Anonymous User
Double Queen Suite Accessible - Water Park Included
Checked in Mar 2024
Family
15 Reviews
5.0/5
Outstanding
Posted on Mar 20, 2024
Compared with other hotels, the room size is larger and the check-in is convenient. The water park is exciting and fun, and the food options include Dunkin Donuts. I will come back next time!
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Ashley
Checked in Mar 2024
Family
4.0/5
Very Good
Posted on Mar 7, 2024
Awesome food, decent service. Nice room. Definitely geared towards young children. Lots and lots of young children and our teenagers did not have much fun. Children loud in the hallways at all hours.
Verified traveler
Checked in Feb 2024
Other
1.0/5
Posted on Feb 13, 2024
This place and the people it attracts are shockingly bad. It’s overcrowded, overpriced, and they don’t take security seriously. My husband and son were threatened by a big bully of a man, and the resort’s response was not enough. We will absolutely never recommend GWL to anyone.
Caroline
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 9, 2024
Exceeded my expectations. Every single staff member was so nice and helpful. Every inch of the property was so clean! We will be back!!!
Isaac
Checked in Feb 2024
Other
3.0/5
Posted on Feb 3, 2024
Stuff is very friendly We got a room with a connecting door and next door neighbours were very loud until 11PM. Walls are thin you can hear everything. AC is loud. Food is ok not great
Leslie
Checked in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 29, 2024
There was so much to do & see, it was amazing!! Great for the whole family
Adam
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 9, 2024
We enjoyed it very much but it was much to pricey in my opinion
Will
Checked in Oct 2023
Couples
3.0/5
Posted on Oct 18, 2023
Food service was slow and inattentive on a low volume Monday night. Contacting customer service to resolve simple billing required 20 minute wait on hold.
Patrick
Checked in Oct 2023
Business travelers
3.0/5
Posted on Oct 6, 2023
Very nice property conveniently located off exit from SR 2. Wolf Lodge theme with huge indoor water park attraction attached. Multiple dining options. No ATM, no fitness center. Great and fun family and kid stay - not quiet though. Rooms were nice. Staff was super friendly and helpful
Veronica
Checked in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 22, 2024
Staff was really friendly and helpful. Great family resort.
Lorrayna
Checked in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 29, 2023
Took the kids for their birthday weekend, and we had a blast, can’t complain. Food was great, room was clean and big for all 6 of us. We’ll be back soon.
Diana
Checked in Aug 2023
Family
3.0/5
Posted on Aug 12, 2023
The toilet in my room was not working properly it took a long time to fill and the mini fridge did not close cause the magnet of the door was not working i had to put a trash can in front to keep it close, and no, i did not have the fridge over stocked. The elevators took forever to come up or down.
Kathleen
Checked in Aug 2023
Family
4.0/5
Very Good
Posted on Aug 11, 2023
Water Park is wonderful. Clean pool/water areas, lots of seating, food kiosks, lifeguards are EVERYWHERE! Clean, dry towels are free, whenever you need one. Staff is courteous and helpful. Our room was a bit dated, but clean. Only issue was that the picture of the specific room I wanted was different from the room we were given. The place is a bit pricey, too. Arcades are expensive for the required card, games use more points than our arcades at home. Less bang for your bucks, essentially. Dunkin'Donuts and BuildaBear are onsite, however, neither will take gift cards or let you get credit on the apps. No cash can be used(understandable), altho credit/debit is acceptable. We all had a fun time there, tho. Little kids have tons of daily/nightly activities to enjoy! Nice resort experience!
Julian
Checked in Aug 2023
Family
3.0/5
Posted on Aug 9, 2023
Nothing special. I recommend a two day stay to get through all activities. Only for the kids, so it got boring and we left early.
Michael
Checked in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 12, 2023
Booking was easy and the price is decent for what’s included wish cash was accepted more