Bahia Mar Fort Lauderdale Beach - DoubleTree by Hilton Reviews

One of the worst experiences during check in, starting by being badly treated by valet parking guys once explained we'll park by ourselves, then at the reception by not interested girl that wanted to take double payment. Totally different experience during check out - another girl was super kind but promised an invoice was never sent to us. Hotel is nice, well located, but do not expect nothing really particular

The woman at the front desk was miserable. Her attitude set the tone for the entire visit. Hotel property is dated. Restaurant staff unresponsive. Only the pool bar staff made us feel welcome. For the rest of the staff guests are a pain.

The staff were great, friendly and helpful.

Great experience

This is our go to hotel whenever we go on a cruise pre-and post and what makes it especially good is not just the location but the excellent staff in particular Wendy at front desk she’s always so pleasant and welcoming and genuinely want to make sure clients are happy with everything. She’s recognized for being an exemplary employee. Also, the ladies at the restaurant breezes are very accommodating, and so pleasant. What makes this hotel a five star is the employees

When I arrived at the property with my 3 children and husband after traveling all day we just were tired in need of food and rest the night before our cruise. We waited 20 minutes in a line before being told our room was in an older hotel that they had attached the main tower to. It was not convenient with a stroller and two other children to walk across the two lanes of cars coming in and out. The other side of the hotel was noticeably different just older and worn down looking. The bathroom water nozzle was busted, there was a thin sheet on each bed. I requested a pack n play and it came without any bedding or sheet. After walking across the road to the lobby I asked about food options and the woman behind the desk was annoyed with me. I had to cross outside twice to get the pizza delivery from the main lobby in the pouring rain it just made it exhausting. Then after finally getting everyone to bed a party started across the hall loud slamming of doors and grown men screaming for over an hour before I decided I’d have to call and complain … from midnight till 3:30 we listening to music blasting and screaming and other guests confronting these men. In the morning after walking past empty solo cups in our halls. The line was so long to checkout I didn’t have timeto because our Uber driver had arrived to take us to the port for our cruise. I called to checkout and was told the resort fee would be taken off, but instead I am now home and see I was charged regular price twice.

This old property needs to be gutted. Rooms are old and filthy

Room had a musty smell. It looked clean just smelt funky

Close to beach. Nice pool area. Helpful staff.

Prices for the restaurants are high vs. quality.

We loved our stayed there for Christmas 2023! We will be back soon.

The lady at check-in was MARVELLOUS! The rest of our stay wasn't great and the staff wasn't helpful or courteous. I would NOT recommend.

Walking distance to Beach Dislike All extra costs besides resorts fee

We stayed here for one night before heading to Key West. The hotel rooms are dated. But the service makes up for it. The staff here is awesome. Food was very good. The weather was not great. But I would recommend.