Marina Bay Resort Reviews

Our stay was not so good as photos of resort online did not come close to matching what we experienced in person. HOWEVER, they confessed and were transparent about the issues, apologized, and made it right. For that reason, I would recommend this property. I would recommend calling first and asking questions about current renovations, room availability, etc.

The kids loved the pool, the jacuzzi and game room! Beautiful view no complaints. It was just a wonderful trip for our little family.

Easily accessible to local storefronts, coffee and breakfast. Easy parking. Hardly any one at the property other than folks who call it their residence. Other than the multitude of cockroaches we had to handle in the room during our 8 night stay, our time here was acceptable for the low price of $850 (9 days, 8 nights).

Worst experience ever! Dirty place with dirty bed sheets, bed bugs, no staff after 4:30 so I couldn’t even move rooms and they denied my refund. Had to sleep in my car until I found a new hotel. Don’t stay here, the proximity isn’t worth it.

The room was outdated. It look like a dorm room with a king size bed in it. The bathroom wasn't clean. The pictures online are misleading.

We arrived at 4pm, check in started at 3pm, we were told our room wasn’t ready because they had too many people checking in. They told us they would call us when it was ready. We waited 2 hours and. 40 minutes and nothing so we went back and it still wasn’t ready for another 20 minutes. They told us the housekeeping was just making our beds and when we got to our room the TV didn’t work and nothing looked cleaned at all. I sanitized all the surfaces with a wipe because it was just one night. The beds suck. Tv didn’t work. You have to take the trash out before you leave and the dumpsters were a mess. The sauna doesn’t work at all, the gym is in disarray and had a fan that looked to be helping air out an old vent with mold on the wall, I was disgusted. We tried some of the equipment and half of it didn’t work.

We were supposed to check in at 3:00 p.m. however me and my family and at least 9 or 10 other families that were supposed to check in at 3:00 did not start getting rooms until 6:00 p.m. because they did not have them clean. We really weren't offered anything in exchange for this late check-in and what we did get checked in the staff leaves for the night so once we got to our room and had questions about things there was no phone to use no phone number to call for after hours no one on property to ask any questions or get anything if we needed it was a total Joke

Property outside was pretty, but we waited one-and-a-half hours after check-in time to get our room. There were no towels in the room, the mattress was very uncomfortable, found a roach in the bathroom during the night, a/c was very noisy when it kicked on. The room had a connecting door with the tv console in front of it, and light shined into our room all night around the cracks in the door frame. Will not stay there again and don’t recommend.

The location of this place is great. You're a five minute drive away from the Boardwalk.Traffic can be a little congested which adds a few minutes to the drive. The resort could use updating and a few repairs but over all it’s a good family place to stay.only a few things I was disappointed in finding a sock in the sofa left by last guest, no sheets on pull out,door lock to balcony could use WD 40 and not a single extra blanket in the room. The dish washer was out of order and floors could have been mopped better.Room 125 Overall we enjoyed our stay and will be back again.

Roaches, broken blinds, someone elses clothes in dresser, someones dirty towel hun in bathroom, almost empty roll of toilet paper and no more, no blanket, wifi not strong enough to work, pool broken, absolutly horrible. And the number they give you to call the person on site if you have issues doesnt answer. When i checked out intalked to assistant manager who did not seem surprised and just said ohbsorry ill tell someone. Wont let me add pictures ....

Horrible do not stay at this hotel! Bed bugs and other pests constantly in Admiral water front suite 104 and laundry room! They didn’t care either and told me I was the first guest to report this problem and it didn’t happen over night! The health dept should be called on this place!

The resort is in need of some upgrades but for the price it is a good place. We were within walking distance to several great places to eat. Parking was good, pool was good, hot tub also good. Need to enforce quiet hours better, 11pm is late enough to yell and carry on. Hot tub was right outside our balcony and a group of teenagers were rude and loud until about 1am. Overall I was happy with the stay.

The location was good, pool and view were nice. The room was clean except for a dirty sheet on the pull out couch. Overall nice stay, the air conditioning in one of our rooms was not working properly I let them know and it did not get fixed.

In our First bedroom we got assigned, the Air conditioner was not working. Also the air conditioner cable was barely connected, the wires were exposed creating a fire hazard. So we complained about it and were moved to another room. On our second room the floor was dirty, there was trash under the bed, the bathroom door was loose, barely hanging to the wall, but the worst was the sofa bed, it was totally nasty. The sofa bed spring mesh was corroded and the styrofoam’s cushion was all dirty with the dirt and corrosion. Do not waste your time and money.