Yihe Riverside

I like this hotel very much. It is a hotel renovated from an old house of a celebrity. It has a Jiangnan style and is very high-end inside and outside. The location, the design and decoration inside and outside the hotel, the service, furniture, facilities, supporting supplies, breakfast, and free drinks are among the best I have ever stayed in. If I have the opportunity to go to Suzhou again, I will choose this hotel again.

I stocked up on coupons during the New Year's Eve. I was worried about the crowds and the increased prices during the Spring Festival, so I made an appointment to come during the half-day holiday on March 8. The hotel is in a very good location. It was also my first time to stay at Pingjiang Road and experience the transformation of a celebrity's former residence into a hotel. It seemed It’s very historical~ I’ve been to Suzhou so many times, but I didn’t expect Pingjiang Road to be so lively~ The hotel is a quiet place in the bustle, I like this feeling very much~ Parking: Park in the parking lot opposite the hotel. If you want to continue shopping when you check out the next day, you can actually pick up the car. When you leave, ask the lobby for a parking ticket. Generally, a 24-hour ticket is enough. It seems that it can be exceeded. Are there other longer-term coupons? (Because when I left, I was specifically asked what time I drove here the day before. We happened to exceed 23 hours, so the 24-hour coupon is just right) Breakfast: The front desk will ask guests to choose one of the three packages ABC. C is a Western-style meal, which may be suitable for children. The two Chinese-style meals are almost the same. The main difference is that A has white porridge and B has small wontons. From personal experience, I prefer B. , because there are small wontons😆 Service: The overall response is quite timely. There will be a butler to guide you when you enter. If you come here for the first time, you really need to be guided, otherwise you will get lost... The butler will ask if you need turndown service. See the previous Amway Wen You recommended it, so I decisively chose it if I needed it. I lowered the curtain in the bathroom and put pajamas on the bed. It was quite nice~ The dessert before going to bed was Tremella soup~ The only unpleasant thing this time was the Hanfu experience given by the store. It really affected my travel mood. If you are bringing children, especially boys, I really don’t recommend you to experience Hanfu. There are very few choices and the service attitude is hard to describe. In the same hotel, a customer brought his baby girl. The grandma and mother told her that the girl had allergies on her face and did not need makeup. She also wanted to forcefully sell her makeup and hair style. After she refused many times, she gave up the promotion with a shameful face! The proprietress of the store is relying on her business to grow. The restaurant downstairs and the Hanfu store on the second floor are bullying customers! Later I discovered that there were a lot of bad reviews on dp, and I really regretted not doing enough homework! But I am still very grateful to the hotel manager for his timely communication and resolution!

For a picky person like me who has many quirks, it is rare to find a hotel in China that meets my standards and makes me satisfied. The disposable toiletries and the drinks and tea in the room that are replenished every day happen to be the brands I have been using for many years, so I feel very comfortable. The sweet soup and snacks delivered to the room are different every day. After staying for four nights, although it is not amazing, I am very satisfied. The price matches the hotel's facilities, services, location, and decoration design. The price is moderate and the price-performance ratio is acceptable. Regarding the details of some problems, I also talked with the staff when I checked out. I heard that they were solved in the afternoon. The response was relatively fast and the speed of handling the problems was very good. Some aspects of the details can be refined and slightly improved. The breakfast was unexpectedly to my personal taste. Among the hotel breakfasts, the quality of Songmaoju is really good. Among the countless hotels I have stayed in, it can be said that it really impressed me. It’s a pity that I didn’t get up in the morning two days ago and missed breakfast. I really regret it😂 Already looking forward to my next stay

The hotel is close to Pingjiang Road, quiet in a busy area, and has an elegant interior environment. The staff is warm and considerate. Fruits and sweet soup are delivered to the guest rooms every day, and the sweet soup is very delicious. The breakfast is rich in variety.

1: The staff are very enthusiastic. They are enthusiastic from the bottom of their hearts, not professional fake smiles ~ This is the main reason why I will continue to stay here when I come to Suzhou in the future. 2: The hotel delivers fresh fruits and midnight snacks every day, which are really delicious. However, the fruits that were not eaten the first day will be taken away the next day. I hope I can keep them in the future. In fact, I went out to play during the day and was not in the hotel. , no time to eat~ Three: The hotel’s recommended breakfast options are all Suzhou specialities. The wontons are so delicious! Highly recommend the hotel's Chinese restaurant, delicious! Four: The only thing that needs improvement is that the air conditioner in the room didn't work for some reason. The staff came to fix it several times and solved the problem very quickly. However, the air conditioner didn't work until I left the hotel. Overall, I am very satisfied. The hotel is on Pingjiang Road, and there is Shen Wansan next to it. It is also very delicious. I will stay here again next time I come to Suzhou.

The location is excellent, in the middle of Pingjiang Road, close to Suzhou Museum, Humble Administrator's Garden, Lion Grove, and Shiquanguan Street. There is a small private waterfront, where you can watch the hustle and bustle of the other side while making tea around the stove, and there is no interference for travel photography, which is especially good. The facilities in different rooms are slightly different. The hotel's small garden is very beautiful, and there are two cute white birds in the birdcage at the entrance. The hotel staff is friendly and specially sent breakfast for the children. The set meal includes drinks in the mini bar. It is a good place to relax.

I have to say that this hotel makes people have a better impression of Suzhou. The building was formerly the former residence of Wang, wife of Pan Zuyin, an important minister of the late Qing Dynasty. It was built in the 10th year of Qianlong's reign in the Qing Dynasty (1745) and has a history of nearly 300 years. After renovation, the entire Jiangnan mansion now has a total of 27 rooms. The location wins, "a Pingjiang Road, half of Suzhou City". Staying here is like living in the ancient city. You can find delicious food and fun when you go out. The cart selling rice cakes is right in front of the hotel. If you don't pay attention, you will find popular cafes and Internet-famous snacks. It only takes ten minutes to walk along Pingjiang Road to the Humble Administrator's Garden and Subo. Pingjiang Road is too busy, but staying here can feel the tranquility of the old street in the early morning. The soft light is perfect for taking pictures. Favorite details: The door key is very unique, and the white disc is the sensing area. Floor heating throughout the house, adjustable light sensitivity throughout the house, touch desk lamps, automatic sensor night lights, and wireless charging for mobile phones. The water purification system from the high-end series of Culligan in the United States, the tea table can freely switch the water temperature between 0-95 degrees, and there is no need to wait if you need different water temperatures. It can be said that the function is as modern as the decoration is ancient. I booked a Garden Room king bed and was lucky enough to get an upgrade to a deluxe king bed when I checked in, which gave me a lot more space. Snacks and fruits were prepared in the room in advance, and there was a turndown service. After returning to the room at night, hot white fungus soup was delivered. The group purchase package includes tea making by the fire and Hanfu experience. After dressing up in the Gusu small building next to me, I went downstairs and saw the teapot on the stove was already chugging... drinking tea, taking photos, and watching the bustling people on the other side of the river, it was so relaxing. Breakfast was very satisfying. The red soup noodles are toppings of braised pork and river shrimp. There are porridge, small wontons, soup, steamer dumplings, siomai, steamed cakes... The only thing is that the coffee is a bit overwhelming. The service was excellent. I made several inquiries and reservation calls before checking in, and my attitude was very patient. I found that the charging head part was stuck in the charging port of my mobile phone late at night. I asked the front desk for a toothpick to deal with it. After a while, a toothpick and a bent paper clip were delivered, which was quite considerate. One night in this hotel is not enough. I don’t want to check out, I don’t want to go home.

A new hotel, there is still room for improvement. The location advantage is obvious, quiet in the bustling city, and convenient transportation on foot. In this experience, the first is that the check-in process is not smooth enough, especially at 11 am, I confirmed with the hotel that the room had not been cleaned at that time and I could check in at 2 o'clock. When I arrived, I was told that I didn't know the status of the room yet. I worked hard to confirm it. At that time, I was very tired dragging my suitcase through the crowded crowd. The second is the bathroom. The porcelain stool is beautiful and stylish, but it is not practical and even poses a risk to people with mobility difficulties such as the elderly. The sitting feeling is too slippery, and it is even worse when applying shower gel. The toiletries are too low, the shower door cannot be closed, and the water flows out to the floor towel. The breakfast is good. When you meet the staff, they will take the initiative to say hello. In short, it is good and better.

There is nothing to say about the location and environment. It is right in the Pingjiang Road Scenic Area. Of course, the problem that comes with it is the traffic jam😓. Since it is a hotel that has just opened, there is no problem with the room environment. There are not many rooms, about 30. The 4 points for hygiene are also because there is a bag of pain relief ointment inside the lifting TV, and the TV lift bag also rises together😅. The 4 points for service are not bad, because this hotel is almost one of the most expensive hotels here. First, I personally feel that the service initiative and responsiveness should be faster and more proactive. Including when I checked out on Sunday, I just wanted to be half an hour late because I had to have lunch. I was afraid it would be too late. When I first discussed with the front desk, the girl was very angry before I finished talking. She firmly refused and said that we would check out at 12 o'clock. I told her that we would check out in about half an hour, but she didn't agree. Fortunately, another higher-level manager came out in time and said that it was no problem. Generally speaking, hotels in old buildings have It has great architectural features and historical and cultural advantages, but as a high-end boutique hotel, the characteristics should be more distinctive and the service awareness should be warmer. For me, the price of more than 2,000 yuan, regardless of the geographical advantage, may be a better choice next time .