Comfort Inn Hotels in Fort Worth

I stayed for 5 days in Middle of July 2022. Why we liked this place: This is a very nice hotel. There are some facilities that need to be upgraded but you can see that they are underway. The Pool areas is indoors as this is nice for when it is way too humid outside and/or storming which happens often. The pool did have a heavy chlorine smell and the water was a bit cloudy, Obviously from people not showering their kids or themselves prior to and when we went the pool was packed with kids. The staff was so kind and accommodating. They met every need. The staff was so nice and helpful when we needed something. It didn't seem fake at all. They all need to be commended! All shifts! One woman, who was obviously off one evening, was bringing food to her co-worker, helped me with a small issue, she wasn't even on the clock! The Breakfast was not bad at all. Very good selection of grab and go. They do have Scrambled eggs, bacon and sausage to serve-yourself. Oatmeal and cereals and limited selection of breads and pastries but it’s all very adequate. They also have a do-it-yourself waffle station. We got the whirlpool room and the tub in in the room with a wall partition. Plenty of room for two people to bath together. WiFi was free and worked well. BIG PLUS-THE A/C in the room was AMAZING!!!! The Downside: It is a bit out of the way if you are into the metropolitan areas but super close to Carswell military base. Right on the freeway with access to just about anywhere. My only real complaint was the facilities needs a coat of paint and the whirlpool room had a bit of a locker room smell, which I think is from the tub being in the room itself and carpeting up against it. The staff did give us heavy duty room spray which helped. Also, you have to tell them if you would like your towels refreshed and beds made. But these are all not too big of problems. We were on the first floor and our view was of the apartment complex next to the property but it was not bad. There really are no views of the wide open spaces. NOTE: THEY ARE BEGINNING THEIR RENOVATIONS!!! So I am expecting big things in the future. I will most certainly stay there again!!!

Great place

Horrible! Don’t go here! Cockroaches in the room, indifferent front desk attendants that can do nothing but shake their heads and say “yes sir yes” instead of actually acknowledging my desire to have the room effectively sprayed for cockroaches!!!! I even collected one night’s worth of roaches and showed it to the front desk attendant. I was ignored. The location is not a safe area, it is dirty, the owner of the neighboring hotel came over one morning demanding the Comfort Inn employees clean up the garbage that was blowing around to his hotel from the Comfort’s grounds, and all he got was the head shake from the East Indian front desk attendant while he acted as if he didn’t understand a word the other manager was saying. The owner and employees of this Comfort Inn hotel run a shoddy, bug infested hotel and they apparently do not understand a word of English (or just choose to act like they don’t speak a word of it). There is no attempt at customer service at all. I don’t care if someone doesn’t speak English as their first language - it’s not mine, either! I do care if the person dealing with the paying public acts indifferent and has no idea what you are saying to him. How do you have people working for you that can’t even communicate with the guests??? One good thing - lots of hot water. At least the shower I shared with cockroaches did have plenty of hot water.