The first time I lived in Wyndham, and probably the last time
I booked a suite and checked in at around nine o'clock in the evening
There are red dots on the carpet after entering the room
I thought it was a carpet pattern at first (pictured)
I slipped and fell in the room until about 10:20
I got red ink on my clothes and I found out that the floor was not a pattern, so I called the front desk.
About five minutes, a man came to my room and touched the red stains on the floor and told me that this room was used as a wedding room the day before, and the couple was dripping a lot of wax oil.
Originally, this room was closed, waiting for the carpet to be cleaned
The result may have been staggered to me because of a mistake in handover at the front desk.
And reopened a room for me on the upper floor
The man told me let me wash myself in cold water first
I washed it at night and found it didn’t wash off
And there was a serious noise in the room at about 12:30 that night, lasting for about 10 minutes, like the loud noise of a vacuum cleaner, which woke us up directly.
When we checked out the next day, the front desk and I reflected this
The response from the front desk was to ask me to take off my clothes. They are responsible for cleaning
I only wear this dress
Another lady at the front desk gave me a suggestion to send the clothes to Hefei for cleaning. I refused.
And they didn't apologize for it
The last solution given is to upgrade the room next time you stay
I think this kind of problem-solving attitude and check-in experience will not come again next time
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